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Help Desk Cyber Security

Location:
Houston, TX
Posted:
December 13, 2023

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Resume:

Quentin de Cler

***** ******** ***** ***** *******, TX 77077 Mobile: 713-***-**** ad1xnj@r.postjobfree.com

https://www.linkedin.com/in/quentin-de-cler-8b434466/

(Please contact me through email or leave a text on my mobile.)

Western Governors University

Cybersecurity and data assurance, BS in Cyber Security January 2020-present

Starting February 2020, to pursue further education in the IT Branch and direct my future employment as a cybersecurity expert.

PROFESSIONAL EXPERIENCE:

DE CLER LLC May 2017 –present

Owner/CEO

Acquired rare and value vehicles, guns, and golf equipment for customers

Install and repair of home networks

Troubleshoot and repair home computer systems

Implementing improvements in Aloha Point of Sale systems Houston bars and nightclubs

Veteran Evaluation Services (VES) August 2016 – February 2017

Scheduler

Responsible for setting up compensation and benefit exams for veterans; working directly with providers in order to accelerate the dates for veteran exams. Worked with a ticket assigned system and Citrix network application

Revention POS Point of Sale Solutions (Contract) January 2016 – May 2016

Installation Technician / Help Desk Analyst

Responsible for remote customer installations and system troubleshooting; averaged 30 incoming calls per day

Responsible for customer system daily operation and maintenance programming. Supported 24-hour customer service as needed

Prospect Park, LLC May 2015 – October 2015

General Manager

Managed a staff of 24 for daily operations, responsible for profit and loss accountability.

Programmed Point-of-sale (POS) systems for store changes

Charming Charlie January 2015 – March 2015

Help Desk (Contract)

Managed troubleshooting on client calls daily for any existing issues

Responsible for solving software/hardware problems at nationwide locations

Programmed POS systems for new store openings

Last Call Operations June 2014 – December 2014

Manager

Responsible for Front-Of-House (FOH) liquor sales; responsible for tracking profit and loss (P&L) of alcohol sales

implementation of Micros POS FOH and Back-Of-House (BOH)

Aloha POS Consultant (Contract) April 2014 – June 2014

Assisted in Aloha BOH setup as contracted, clients include: Empire Nightclub & Scott Gertner’s Sports Bar (now Prospect Park)



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