Customer Service Live Oak
Resume:
LEROY LEE
Customer Service Specialist
***************@*****.***
Live Oak, Fl 32060
CONTACT
Efficient professional with several
years of experience and proven
knowledge of customer needs
assessment, customer retention,
and direct mail marketing. Aiming to
leverage my abilities to successfully
fill the right role on your team.
Results-oriented professional with
25+ years of work experience and
proven knowledge of campaign
management, client relationship
management, and competitive
analysis. Dedicated professional with
a passion for providing
administrative assistance for sales
teams. Skilled in delivering high-
quality customer service, managing
customer inquiries and processing
orders and returns. Proven success
in streamlining processes to
improve efficiency and customer
satisfaction levels. Highly motivated
worker with experience in a fast-
paced retail environment. Proven
CAREER OBJECTIVE
Salesman/ Merch
Pepsi, Lake City, Fl
Asst. Store Manger, Customer Service Manger
WinnDixie, Live Oak Fl, Madison Fl
EXPERIENCE
October 2005 - Present
Communicated product features, advantages and benefits to customers.
•
Worked with management teams to develop annual sales plans, goals, and targets.
•
Developed and maintained strong customer relationships and
• networks within designated sales territory.
May 1988 - October 2005
• Managed customer service budgets and ensured cost-effectiveness. Worked cross-functionally with sales staff to rectify customer service issues or address specific requests.
•
Monitored inventory levels and ordering of stock to ensure shelves
• were adequately stocked.
Certification In Electronics
Taylor Tech, Perry, Fl
High School Diploma
Suwannee High, Live Oak, Florida
EDUCATION
June 1997
June 1983
SKILLS
• Vendor Coordination
• Sales and Marketing Strategy
• Communications Strategies
• Profit Margins
• Client Contact
• Customer Understanding
track record of exceeding sales
goals and driving customer
satisfaction. Skilled in providing
excellent customer service, upselling
products, and developing
relationships with customers.
• Promote Products
• Restock Shelves
• Returns Policies
• Serve Customers
Contact this candidate