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Winston Salem Customer Retention

Location:
Winston-Salem, NC, 27101
Salary:
20 hr
Posted:
December 13, 2023

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Resume:

Mayra Melendez Zelaya

Winston Salem NC, *****

336-***-****

ad1xly@r.postjobfree.com

Summary of Qualifications:

Highly organized with ability to be proactive, manage time, and prioritize work with little supervision. Enjoy meeting high expectations in a fast-paced environment. Ability to function well within a team setting and independently. Friendly & polite service to ensure customer retention. Multitask during rush hours.Remain courteous and calm at all times, even during moments of intense customer displeasure.

Experience,

The Resource- Winston Salem

Recruiter

January 2021- September 2023

● Develop and update job descriptions and job

● Prepare recruitment materials and post jobs to appropriate job boards

● Create excel sheets and make PowerPoints, manage Team meetings

● Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.

● Conduct Orientation and run candidate background and drug screen before employment

● Have difficult conversation when having to coach a candidate or end assignment

● Ability to interact with peers proficiently both in office and remotely as well as managing my team and conduction team meeting to ensure we meet weekly goals Lane and associates family dentistry- Winston Salem, NC Treatment Coordinator

June 2019- Jan 2021

● Greet incoming and departing guests warmly with a genuine smile and eye contact

● Manages telephone calls, controls and schedules patient appointments including gathering patient’s insurance information and updating current info.

● Inventory control of office supplies, patient literature and all related items for the front office and reception area.

● Confirms patient appointments and documents status.

● Ensures all patients fill out and update paperwork and reviews records for signatures on health histories, consent forms, and financial policy.

● Enters transactions and posts payment at time of patient check-out.

● Verifies insurance coverage and eligibility and updates info in our systems

● Scans and files all patient paperwork

● Send out outgoing mail to their Corresponding address and Checks The mailbox daily for incoming mail

Education: Forsyth Tech Winston-Salem, NC

Diploma- 2019

Languages: Fluent in English and Spanish

Highlights:

● Great use of my resources

● Mentored new employees

● Conversational in Spanish

●Typing of 45 wpm



Contact this candidate