Data Analyst, IT Technician, Programmer
Resume:
Gatlin Baker
ad1xlr@r.postjobfree.com
Montgomery, TX
https://www.linkedin.com/in/gatlin-baker/
Work Experience:
IT Technician March 2023 – Present
Employer: Montgomery ISD
● Configured Windows devices, hardware, and peripherals.
●Trouble Shoot and Diagnose issue with PC Devices and peripherals.
● Provided troubleshooting, support, and resolution for technical issues with Windows Devices.
●Set up network devices and PCs on the network
●Updated software and hard of student and teacher devices.
Data Analyst February 2022 – January 2023
Employer: Amazzia
●Developed Tools for large data set interpretation.
●Developed better reporting tools and processes.
●Maintained a suite of automation software for workflow automation.
●Troubleshot and developed Excel / Google Sheet formulas for data reporting and interpretation.
●Created and formatted reports for 3rd party viewing and interpretation.
Project Coordinator January 2021 – February 2022
Employer: Amazzia
●Maintained multiple brand quality controls, as well as brand trademark protections.
●Provided detailed descriptions of current trends and methods
●Developed new and more efficient processes of Reporting
●Increased productivity with the use of automation scripts and services.
Help Desk Support January 2019 – September 2021
Employer: Cisco Systems
●Monitored business meetings, and made sure that they connected properly without issue.
●Routed customers to appropriate technicians and engineers as needed.
●Provided technical walk-throughs of Cisco devices for customers.
●Troubleshoot problems that customers would have with devices and ticketed processes and procedures upon completion or elevation.
IT Technician August 2018 – September 2018
Employer: Austin ISD
● Configured Windows and Mac devices, hardware, and peripherals.
●Provided troubleshooting, support, and resolution for technical issues with Windows and Mac Devices.
● Set up network devices and PCs on the network
●Updated software and hard of student and teacher devices.
Resident Assistant August 2015 – May 2017
Employer: Angelo State University Housing
●Kept Residents up to date on college processes and procedures, while maintaining facility operations.
●Acted as the liaison between residents and residential services for Angelo State University Housing.
TECHNICAL SKILLS:
● UI Dev: CSS, HTML5, JavaScript.
● Languages: C++, App-script, SQL
● Software: Adobe Suite, Affinity Suite, Blender3D, Google Sheets / Excel,
● Services: Zapier, Google BigQuery, BrightData,
Certifications:
●Web Development
●Mobile Game Development
Education:
●B.S Computer Science with a minor in Digital Design
●Angelo State University
●GPA: 3.3
Academic Experience:
●Project: 3D Printing Implementation in the Digital Design process.
●Set up and designed the processes and procedures for using the 3D Printer with student projects.
●Designed the User Manual to guide students on the proper use of the 3D Printer and safe operation, as well as troubleshooting procedures.
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