Customer Service Experience
Resume:
Kyle Convery
Barrington, NJ *8007
********@*****.***
SPECIAL SKILLS:
Microsoft Office Suite
Familiar with estimating and calculator costs
Proficient in Customer Service
EXPERIENCE:
Customer Service Representative ~ 2019 to Present
TD Bank
Consistently provides quality service to deliver a legendary customer experience
Offers financial solutions to meet customers' needs
Responsible for meeting individual performance metrics
Resolves problems independently, escalating more difficult issues to management
Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers
Customer Service/Counter Sales ~ 2018 to 2019
Bill Wahl Supply
Front line customer service rep with emphasis on quality customer experience
Resolve customer issues, engage in specialty purchasing, coordinate deliveries
Provide support to outside sales force
Coordinated stock in warehouse and monitored inventory
Estimator and Auto Body Assistant ~ 2012 to 2019
Fran Convery & Sons Auto Body
Managed auto body repair projects including auto body rehabilitation
Composed insurance estimates and interfaced with insurance companies to ensure customers received appropriate repairs
Resolved customer issues and provided quality customer experience by listening and resolving concerns
EDUCATION:
Triton Regional High School – Graduated June 2016
Gloucester County College – Business/Finance Major
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