Customer Service Production Associate
Resume:
LATICE DOWDELL
EASTPOINTE, MI *****
******.*******@*****.***
PROFILE
Experienced professional sever specialist, utilizing my 20+ years of experience in creating and providing enjoyable social/dining experiences, developing engaging repour, assisting and delivering outstanding encounters ensuring repeat customer engagement. Aligned personal core values with organizational procedures to exceed customers' visit. My goal is to provide excellent customer service to increase the customer encounter in addition to increase brand awareness and enjoyment, while delivering exceptional results and exceeding goals for the company.
SKILLS
PLATFORM EXPERTISE
CONTENT CREATION
Excellent Customer service
Food Handlers Certified
CPL Licence
CPR Training
Safety Class training
Servicing the public
PROFESSIONAL EXPERIENCE
Miba (Allegiance Staffing) - Production Associate May 2020 – present
Make sure the correct dye is used for the machines
Print out parts for quality to inspect
• Process the orders for materials
• Prepares and organizes drinks and glass wares
• Attends to guests and addresses their inquiries and needs as requested
• Coordinates with bar staff to ensure the availability of all beverages
• Assists in maintaining the cleanliness of the cocktail bar and other work areas
• Maintains compliance with applicable health code, dress code, and other serving standards
MGM Casino - Cocktail Waitress Jan 1999 – Jul 2019
• Processes orders, bills, and payments
• Prepares and organizes drinks and glass wares
• Attends to guests and addresses their inquiries and needs as requested
• Coordinates with bar staff to ensure the availability of all beverages
• Assists in maintaining the cleanliness of the cocktail bar and other work areas
• Maintains compliance with applicable health code, dress code, and other serving standards
EDUCATION
COOLEY HIGH SCHOOL DIPLOMA 1990
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