Customer Service Specialist
Resume:
WILLI WOO
Long Beach, NY ****1
**.*******@*****.***
OBJECTIVE
Customer service specialist for more than 20 years of experience, specializing in retail, community support, management experience, and working with the elderly/ people with disabilities. As an assistant store manager, I was responsible for the front end operations and helped manage a small team of store associates.
CHILD CARE AND RESPONDSIBILITIES
LONG BEACH HEADSTART TEACHERS AIDE SEPTEMBER 2022 -PRESENT
Prepping meals and snacks for kids.
Sanitizing surfaces and light housekeeping daily before/ after children arrive.
Supervising children inside and outside during play time.
Helped cater to the physical, social, and emotional needs of the kids.
Performed and maintained daily schedule per parent’s request.
CUSTOMER SERVICE AND RESPONDSIBILITIES
HOPE’S LAND OF CANDY JANUARY 2018 – NOV.2022
Identifying customer’s needs and taking proactive steps to providing clients experience.
Responding to customer’s needs and wants in a timely and effective manner via phone, email, social media, and chat application.
Opening/ closing store.
Light cleaning and washing dishes.
COMPANIONSHIP AND RESPONDSIBILITIES
SENIOR HELPERS NOV. 2016 – JUNE 2021
Companionship for Senior/ people with disabilities.
Light housekeeping and daily chores.
Help keep them active with daily activities ( taking walks, talking, playing active games, ect.)
EDUCATION
LONG BEACH HIGH SCHOOL, LIDO BEACH, NEW YORK 2003 – 2006
NASSAU COMMUNITY COLLEGE, GARDEN CITY, NEW YORK 2006– 2009
CENTRAL PHILIPPINE UNIVERSITY, ILOILO, PHILIPPINES 2009 – 2010
REFERENCES
*JOAN COHEN 516-***-**** *IMANI GIBBS 516-***-****
*MELANIE SALONE 516-***-****
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