Pharmacy Technician Customer Service

UMESH RAI

***********@*****.*** 917-***-**** Corona, NY 11368

Summary

- Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at

processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and

provide status updates on prescription fills.

- Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop

professional work experience utilizing excellent communication and time management skills.

~ Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts

quickly. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every

customer a positive and memorable experience

Skills

Experience

Wallgreens Corona, NY + Teamed with peers, technicians and pharmacists to prioritize and complete

Pharmacy Technician orders.

02/2023 - Current + Created new customer profiles and updated demographics, allergies and new

medications in pharmacy computer systems.

* Assisted pharmacist with clearing high volume of prescriptions and responded

to customer questions.

* Interpreted and processed medication orders under supervision of pharmacist.

+ Inspected medication storage locations to monitor drug expiration dates and

supply adequate inventory.

+ Received and verified daily incoming drug inventories, reported discrepancies

and logged items into inventory system.

* Refilled medications, offered insight into over-the-counter products and

verified insurance benefits.

* Transmitted claims to insurance companies for payment and reconciled EOBs.

+ Prepared prescription transfers to other pharmacies.

+ Maintained pharmacological practices by checking drug inventory, stocking

medications and monitoring supplies.

* Ensured compliance with all federal, state, local laws and company policies

related to pharmacy operations.

* Checked expiration dates on medications to ensure that only unexpired

products were dispensed.

* Kept accurate records of controlled substances received and dispensed in

accordance with DEA regulations

+ Reported any discrepancies or errors in medication ordering or filling

processes immediately to the pharmacist on duty.

Hopking Drugs LLC Queens, NY Completed and filed patient paperwork, updating records in system with

Pharmacy Technician insurance carrier changes and allergy information.

01/2022 - 01/2023 «Prepared prescription labels, promoting accuracy in medication administration

and dosing.

+ Adhered to regulatory guidelines for workplace safety and customer

confidentiality.

tions and insurance details.

* Established and updated patient profiles, medi

* Worked with insurance companies to process claims, resolve problems and

obtain payments.

+ Supervised inventory levels to maintain adequate supply of medications and

medical supplies.

A Kissena Drugs & Surgical Supply, Inc. * Created new customer profiles and updated demographics, allergies and new

Corona, NY medications in pharmacy computer systems.

Pharmacy Technician * Interpreted and processed medication orders under supervision of pharmacist.

01/2021 - 12/2021 + Verified prescriptions and drug labels, documents and packages

+ Managed inventories, rotated stock, removed expired or damaged drug

products and resolved discrepancies in drug counts.

* Performed wide range of pharmacy operations with strong commitment to

accuracy, efficiency and service quality.

+ Efficiently processed cash register transactions for new and refilled

prescription orders.

+ Completed and filed patient paperwork, updating records in system with

insurance carrier changes and allergy information.

Education and Training

TK Healthcare And Career Institute Irving, TX

High School Diploma

12/2022

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