Rosalind Hayes

**** ********* **, ***. *-*** Jackson, MS, 39211 601-***-**** ad1wwd@r.postjobfree.com

Objective

I want to get my Bachelor’s Degree in Information Technology. I want to also start my own business as an IT Specialist.

Experience

03/2011 – Present

Overnight Stocker Walmart

Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out- of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; and securing fragile and high-shrink merchandise.

05/2023-Present

Remote Porting Agent iQor

Assist customers with the transfer process to move their phone numbers between service providers. Make outbound calls to customers to solve certain issues with their port. Accept inbound calls from customers worried about a port that was made. Solve all issues with customers porting in and out of Verizon.

Education

08/2021-present University of Phoenix, Phoenix, Arizona

Associates in Art focused on Information Technology GPA 3.0 Foundation of general education

and career skills in areas like social sciences and liberal arts.

08/2003-05/2007 Wingfield High School Diploma

Leadership

I was trained as an Overnight Customer Service Manager at Byram Walmart in Byram, MS. I dropped all the money from every register in Walmart and I made sure all teals were in and ready for the next

day. I also was the only cashier at the front of the store, and I ran it by myself. I made sure the Front End was zoned and clean for customers in the morning.

References

Teleyshia Holmes 601-***-****

Kayla Sherman 601-***-****

Kanielya Cleveland 769-***-****

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