Larena Foster
Huntley, IL
******.******@*****.***
Authorized to work in the US for any employer
Work Experience
Office Manager
SMJ Trucking Inc - Phoenix, AZ
October 2020 to Present
maintain office services by organizing office operations,preparing payroll, controlling correspondence, assigning and monitoring clerical functions.looking for ways to minimize fuel an maintenance and other cost.filing quarterly ifta tax,invoicing brokers,dispatch loads, finding loads utilizing load boards, Account Receivable Specialist
CVS Health - Tempe, AZ
September 2019 to September 2020
submit rebill to insurance for patients in long term care facilities, collect past due amounts, follow processes to discontinue prescription orders for delinquent accounts skip tracing finding patient information verifying accuracy of face sheets provided from facilities researching insurance benefits run reports file fax email facilities management nurses . Collections Specialist III
Chase - Phoenix, AZ
July 2017 to February 2019
Responsibilities- working with credit card consumers collecting on past due accounts in loss management department, enroll and educate consumer in programs that are going through financial hardships.
Fraud Analyst
American Express - Phoenix, AZ
March 2016 to June 2017
Responsibilities *efficiently articulate a workable solution to customers on various call types
*investigate high risk accounts for identity theft an fraudulent applications for all products within American express portfolio *delivering a difficult message to customers. *process fraud cases, return points fraud membership rewards, approve loans.
Account Receivable Specialist
Commercial Collections Waste Management - Phoenix, AZ July 2015 to February 2016
Responsibilities *call account payable for commercial company collect past due balances, reconcile accounts, run reports collect high balances *collect past due balances on government an Canadian accounts
Collector III
State Collection Service - Beloit, WI
January 2011 to December 2014
Contact debtors and collect on delinquent medical accounts. * Resolved discrepancies on incorrect accounts. * Interpret Explanation of Benefits to clients, to help them better understand why they had a delinquent account. Dispatcher/Customer Service
Behavioral Health Technician
Milestone Technologies - Rockford, IL
August 2007 to November 2010
To assist and care for developmentally disabled individuals . Help with daily life tasks, redirect individuals to stay on task. Help with bathing, shopping, eating . Documenting, completing incident reports if needed,also engaging in activities.
Education
Certificate in Phlebotomy
Tk phlebotomy school - Rockford, IL
March 2021 to April 2021
High school or equivalent
regional office of education - Loves Park, IL
July 2001 to July 2003
Skills
• Microsoft Office (5 years)
• Accounts Payable
• Accounts Receivable
• Quickbooks
• Receivables
• Medical Billing
• Excel
• Leadership Experience
• Quality Inspection
• Balance Sheet Reconciliation
• Account Reconciliation
• HRIS
• Databases
Certifications and Licenses
Driver's License
BLS for Healthcare Providers
September 2022 to September 2024
CNA
November 2022
Additional Information
Skills
Microsoft Office suite (5 years)