Customer Service High Level
Resume:
Anna Noor
Chicago, IL ****9
ad1wts@r.postjobfree.com
Professional Experience
Coopers Hawk Restaurant and Winery Oaklawn IL
September 2016- October 2019
Food and beverage orders taken upon guests request in a fashionable matter. Great customer service skills. Wide wine Knowledge. Wine taster and also promoted our restaurant by selling wine clubs. Large cash handling a plus, and history of restaurant a factor.
Giordanos Pizzerias Chicago IL Server February 2017 - July 2017
Took pizza orders and drink and appetizer orders in a fashionably timed manner. Used squirrel pos system. Knowledge of menu and pos system. Ability to perform at high paced environment.
Olive Garden Burbank IL
Server March 2014 - Feburary 2017
Served food and drink orders upon guest request in a timely matter. Great customer service skills large cash handling a plus.
Houlihans Restaurant Chicago IL
Server February 2011 - July 2012
Served food and beverage upon guest request.
With friendly and punctual service.
Along with promoting special menu items and up-selling by offering appetizers and desserts.
Ability to perform at high level in a fast paced environment.
Promoted within for excellent performance
Olive Garden Lincolnwood IL
Server March 2008 - May 2010
Assist managers in writing menu options and price adjustments.
Complete training and development of new team members.
Served food and beverage upon guest request.
Maintained cleanliness in dining area.
Punctual Friendly service.
Rain Forest Cafe Chicago IL
Server June 2006 - October 2008
Served food and beverage upon guest request.
Handled guest sections appointed to me with hospitality, punctual, and friendly service.
Rezas Restaurant Chicago IL
Server January 2003 - August 2005
Increased sales due to diligence and friendly service.
Track record of successful customer service retention by serving methods.
Ability to perform at high level in a fast paced environment.Education Hubbard H.S. Chicago IL; High School Diploma, Jun 2000
Moraine Valley Community College Medical Billing Present Non-degreed
Additional Skills 20 Years of experience in the hospitality industry with the ability to work in diverse environments and with diverse groups, while keeping an outgoing personality with strong customer service skills; excellent written and verbal communication skills.
Certification in wine and food pairing; certified new-employee trainer.
Operated on several POS systems i.e. Micros, Aloha, Restaurant Manager.
Significant cash handling experience.
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