Cindy Sawh

Queens, NY • 845-***-**** • ad1wt7@r.postjobfree.com

Service Excellence

Manager, Essilor Luxottica Sunglass Hut 2011 - Present Manhasset, NY

• Hire, manage, develop and coach a team of sales consultants to drive a million-dollar business through the utmost customer experience with impeccable brand standards.

• Proficient in store and individual metric reports to analyze strengths and opportunities of the store while identifying individual associate contributions and opportunities to maximize daily sales performance.

• Experience with multi-unit management developing and coaching leaders to excel in current roles and preparing for next role.

• Review and approve payroll that would best support fluctuations in sales traffic, daily operations and optimal customer service while also maintaining budget control.

• Submit email reports weekly to RM detailing stores results, trends, successes, and expectations for upcoming week(s).

• Well-versed and meticulous in visual merchandising standards and presentations while adapting to periodic sales needs with asset protection expectations maintained. Fine Jewelry Sales Associate, Sears Holding 2008 - 2011 Lake Success, NY

• Operated cash register processed open and closing procedures enduring cash is correct.

• Consistently met and exceeded associate performance standards while delivering excellent customer service.

• Maintained current knowledge of merchandise lines, product features, benefits and availability.

Education

Bachelor of Science in Family and Consumer Sciences Education K-12

CUNY Queens College, 2015

Associate in Liberal Arts

CUNY Queensborough Community, 2011

Community

Administrative Volunteer, Shree Mariyamma Mandir 2009 – Present Woodside, NY

• Assist in fundraising, inventory control, event planning, and treasury/budget management.

• Optimized volunteer performance by aligning tasks to skillsets while delegating assignments.