Scrum Master Project Manager

Juliana Kazeem

Garland, Texas ***** 469-***-**** *****************@*****.*** Juliana Kazeem LinkedIn

PROFESSIONAL EXPERIENCE

I am a Professional and Experienced Scrum Master/Project Manager with (5) years of leadership and mentoring experience, managing teams of Software engineers, Data Engineers, DevOps, Sales, Product, UI UX, Infrastructure, CRM Developers, SAP, E-commerce, Cybersecurity, Marketing, and SRE engineers. I possess a strong ability to lead a cross-functional team and drive a project until it is successful.

CERTIFICATIONS

Professional Scrum Master 1

Professional Scrum Master 2

Scaled Agile Framework SAFe 6

Project Management Professional (PMP)

TOOLS

ServiceNow, JIRA, Rally, Confluence, SQL, Tableau, Lucid Spark, AWS, RESTful, GCP, Microsoft Office, WRIKE, VersionOne, ETL, Power BI, CRM, SAP, Azure DevOps, Trello, Microsoft Project, Smartsheet, Mural, Teams, D365, AWS

FRAMEWORKS

SCRUM, KANBAN, XP, TDD, BDD, FDD, SCRUM-BAN, WATERFALL, SAFe

SKILLS AND STRENGTHS

Exceptional oral and written communication skills, Team Velocity and capacity planning, Data Analysis, Budget Planning, Continuous Delivery, Process Optimization, Stakeholder Management, Resource Allocation and Scheduling, Persuasive Leader and Change Agent, Continuous Improvements, Metric Reporting, Daily Reporting, Stakeholder Management, weekly status update, risk assessment, project budgeting,

EDUCATION

●Bachelors of Science - Yaba College of Technology - January 2018

PROFESSIONAL EXPERIENCES

NTT DATA (REMOTE)

Project Manager/Scrum Master January 2022 – Sep 2023

●Used ServiceNow for incident management and service request efficiency.

●Coached team to transition from waterfall to Agile practices to deliver continuous value.

●Managed the project revolving around Data Migration – we had a big bang migration in which we needed to migrate 28000 custom tables from our legacy system to Azure SQL Cloud.

●Documented releases resolved issues and mitigated risks.

●Create a High-level Gantt chart and detailed project work plan/schedule.

●Lead the project team through each phase of the project.

●Managed JIRA/Confluence queries and dashboards for metrics reporting for various teams.

●Served as the JIRA / Atlassian technical resource (Subject Matter Expert)

●Organized and facilitated Sprint planning, Daily stand-up meetings, Sprint Reviews, and Sprint Retrospective.

●Key driver managing project teams throughout the intricate project roadmap.

●Created custom dashboards to track our team metrics.

CIGNA (REMOTE)

Project Manager/Scrum Master March 2020 – December 2021

●Coached multiple Scrum teams working together on and saw it through build-testing-release.

●Planned and coordinated all aspects of projects, such as meetings, tracking, and reporting metrics.

●Coached multiple Scrum teams to be self-organizing and to remove impediments/blockers independently to keep teams highly productive.

●Worked on implementing an Electronic Ticketing system limiting our customer service agents' time on the phone with clients. As the PM, I spearheaded the project from initiation to Maintenance.

● Initiated project kickoff meetings with comprehensive documentation to ensure team alignment on project goals and outcomes.

●Proactively identified and addressed resource shortages.

●Tracked our project Milestones and adjusted project plans, timelines, and budgets.

●Created an environment that fostered collaboration.

CITIBANK (REMOTE)

Junior Project Manager February 2018– February 2020

●Prepared team for and facilitated squad-level planning activities.

●Established, tracked, and communicated team metrics to aid better team performance.

●Facilitated alignment and assisted the Technical Product Manager with meeting commitments.

●Protected the team from interruptions and distractions to clear a path for efficiency.

●Supported the Technical Product Manager in leading the backlog to ensure it was properly prioritized and appropriately sized.

●Worked on projects where we needed to convert Cobrix framework to regular SQL schemas to load cardholder information data to HDFS.

●Used PowerBI to generate and pull weekly reports.

●Ensured all teams were aligned during the PI Planning sessions.

●Built the team morale and made sure everyone was productive and, at the same time, happy.

●Facilitated Scrum of Scrum, Sprint Planning, Backlog Refinement session, Sprint Retrospective, Daily Stand up, and any essential meetings to make the project successful.

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