Business Analyst Process/IT Networking
Resume:
John Gloston
Charlotte, North Carolina
***********@*****.***
Objective:
Highly skilled networking and business analyst professional seeking a challenging position that allows me to utilize my expertise in analyzing complex business requirements, developing effective networking strategies, and optimizing operational efficiency, while also expanding my knowledge in other business and IT areas.
Summary of Qualifications:
Proven track record in networking and business analysis, with over 6 years of experience
Strong understanding of network infrastructure, protocols, and security measures
Proficient in conducting business process analysis, requirement gathering, and solution design
Skilled in analyzing data, identifying trends, and presenting actionable insights to drive business decision-making
Adept at creating comprehensive business and technical documentation
Excellent problem-solving, critical thinking, and communication skills
Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders
Professional Experience:
Network Analyst/Administrator,
Metrolina Charter School, Charlotte, North Carolina
- Developed and executed networking strategies to support business objectives and ensure optimal network performance
- Configured, managed, and monitored network devices such as routers, switches, firewalls, and VPNs
- Conducted regular network audits, vulnerability assessments, and implemented appropriate security measures
- Collaborated with stakeholders to gather business requirements and translate them into technical specifications
- Performed business process analysis, identified inefficiencies, and proposed solutions to streamline operations
- Participated in the planning and implementation of network infrastructure upgrades and migrations
- Created and maintained documentation including network diagrams, configurations, and user manuals
Business Analyst,
HSBC, New Castle, Delaware
- Conducted detailed analysis of business processes, systems, and workflows
- Gathered and documented business requirements, ensuring accuracy and clarity
- Collaborated with stakeholders to prioritize and define project scope and objectives
- Utilized various tools and techniques to perform data analysis and generate actionable insights
- Presented findings and recommendations to management, influencing strategic decision-making
- Designed and conducted user acceptance testing, ensuring successful implementation of solutions
- Developed training materials and provided end-user support during implementation and post-deployment phases
- Conducted regular process reviews to identify areas for improvement and optimization
Education:
Bachelor of Science in Management
University of Phoenix
(Currently a Senior)
Technical Skills:
Business Analysis: Business Process Analysis, Requirements Gathering, Solution Design, Data Analysis
Networking: TCP/IP, DNS, DHCP, VLAN, VPN, Routing, Switching, Firewalls
Tools: Microsoft Office Suite, Visio, SQL,
Professional Associations:
United States Navy
References available upon request
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