IT, Comptia A+, NET+, Sec+, Aws Cloud Practitioner, (Isc)2 Cc

Christopher Brown

Allen, TX ***** ad1wpz@r.postjobfree.com 214-***-****

Currently pursuing a bachelor’s degree in Cyber Security Education

Collin College - Plano, TX

Bachelor's degree in Cyber Security Expected: August 2024

High School Diploma

Allen High School Graduated: May 2013

Certifications

CompTIA Security+

Verification: LEBRCFPYBM44Q3CE Dec 2022 to Dec 2025

CompTIA A+

Verification: M45WJT3P0HV41K3Q April 2022 to April 2025

CompTIA Network+

Verification: Z95PYPYPVHE1129D April 2022 to April 2025

(ISC)2 CC – Certified in Cybersecurity

(ISC)2 Member ID: 1130914 Sept 2022 to Sept 2025

AWS Certified Cloud Practitioner Dec 2022 to Dec 2025

Verification: L7YNWZM25BQ418KJ

Work Experience

Level 2 Helpdesk Support

Glory Global Solutions – Carrollton, TX

October 2023 to December 2023

Trained to be knowledgeable with hands on experience with Glory and Revolution Retail Systems cash

recyclers inner machinery, and took elevated calls from retailers having technical issues with these

machines and aided them in troubleshooting. Also took calls from on-site technicians who needed

additional guidance in servicing and repairing these recyclers.

Computer Lab Assistant Collin College – Frisco, TX June 2022 to July 2022

Assisted faculty during Collin College’s cybersecurity three-week summer camp program. Duties involved working with Windows and Linux virtual machines, Cisco CLI, PuTTY, and general OS hardening best practices.

Courier

Uber & Amazon Flex - Plano, TX

June 2015 to Present

In this position I was able to improve my ability to maximize efficiency in several respects, including delivery time, route management and selection, and drop-off protocol, as well as selecting the best deliveries to include in my load through an elective contracting system. I was able to use this position to learn to pick apart each responsibility and find ways to increase my productivity in any way possible.

Insurance Agent

Farmers Insurance Group - Frisco, TX March 2021 to May 2021

I was responsible for recruiting new policy holders with our local agency as well as managing their accounts and finding the best way to customize each individual’s policy towards their specific needs. I also would occasionally process claims after people suffered losses and damages to their homes, automobiles, or other adjacent properties. This position helped me become accustomed to the work environment of DFW insurance agencies as I worked for a local independent agents' office and for the Frisco district office. To summarize I was directly responsible for building the client base and workbook for this business and helping said clients with integrating and migrating their insurance needs into our systems.

Sales Associate

Entrust Energy - Plano, TX January 2017 to March 2018

Promoted the economic benefits of using the companies electric billing services over competitors in the local service area. I Learned a lot of advanced customer service and sales skills over this time through interactions with thousands of customers in a highly competitive industry.

Server/Cashier

Marble Slab Creamery - Allen, TX April 2013 to October 2013

I prepared combinations of ice cream and toppings for customers, worked the cash register, and cleaned and restocked the store. I learned how to work as an individual, without relying on others to help me through tough situations. The only manager owned several stores, so I was left to run the store by myself most of each day. Customer service skills were extremely important while performing this job, because I was the only person representing that location. I had to make sure I could deal with any problem a customer might have while keeping them happy.

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