Project Manager Management

TIMOTHY ABRAM, PMP, CSM, CSPO, ITIL (Foundation)

*** ******** ***** *******, ** 30310

404-***-**** (c) ************@*****.*** www.linkedin.com/in/timabram

SENIOR PROJECT MANAGER

Results driven Project manager with 17 years of Project Management experience impacting the profitability of a variety of leading corporations in the IT, and Marketing Services industries. Adept at managing projects from charter development to project closure. Skilled in building long-term client relationships through an effective consultative approach focused on customer service. Insight into the broad realm of the project management with hands-on experience in marketing, sales, planning, program development, production, client service, continuous improvement, as well as budget management.

Areas of Expertise:

Project Management PMP Certification Certified Scrum Master – Certified Scrum Product Owner

ITIL (Foundations) SDLC Management

Executive-Level Consultation Marketing Budget Planning

Managerial Leadership Cross-Functional Communication Team Building

PROFESSIONAL EXPERIENCE

Red Drop Inc., Atlanta, GA 12/22-Present

Program Manager

Oversight of critical infrastructure projects such as the Cisco Systems integration for both the US East HQ and the organization’s West coast expansion.

Management of engineering team’s development of cloud based ordering software enabling web based ordering

and inventory tracking (AWS, Jira, MS Project)

Plan and oversee data migration related projects within the organization (utilizing both AWS & Stitch Data tools)

Responsible for project related documentation (Status reports, Budgetary reports) with Corporate leadership and Stakeholders

The Select Group, contracted to Experian, Atlanta, GA 6/2022-12/22

Program Manager

Managed the organization’s applications migration to FedRAMP (Federal acceptance)

Oversaw work streams and applications move from on premises to AWS (Cloud Services)

Managed the DAS (Digital Access Services) budgets on $30m of projects

Tracked data migration progress and reported status

Tracked all assigned project plans among teams (utilized Jira, Confluence and MS Project)

Coordinated and led all project status meetings, budget reviews and change order with

Organizational Leadership

Kelly Mitchell, contracted to Global Payments Systems, Atlanta, GA, 2/2020-6/2022

Sr. Project Manager

Headed International Credit Card acceptance for retailers expanding to international markets

Led multiple international credit card launch projects across Canada and the UK (Williams & Sonoma, Mary Kay, Restorative Hardware), cards included AMEX-OPT Blue, JCB, Visa and MasterCard

Served as the liaison between the US Project teams and the Offshore Stakeholders

Oversaw the project tracking and communications for infrastructure projects

Managed the project schedule, planning, tracking and reporting

Brought JCB, AMEX OptBlue, Discover and Interac processing capabilities to the Canadian market

Delivered the End to End solutions for various international card processors

Insight Global, contracted to Wells Fargo, Atlanta, GA, 12/2019- 2/2020

Sr. Program Manager

Led Cloud based IAM Security projects

Charged with driving IAM Business applications through a cloud based (AWS) integration, utilizing SAML, and SSO frameworks.

Acted as a liaison between the client and the technical organization with planning and application implementations

Oversaw the weekly communications with leadership (Status Reporting, Project Decks, and Budget Reports)

Served as PM for multiple infrastructure engagements

Oversaw and coordinated project teams utilizing JIRA and MS Project for project planning and tracking

TIMOTHY ABRAM Page 2 ************@*****.***

TEKSystems, contracted to AT&T, Atlanta, GA, 12/2018-5/2019

Sr. Project Manager

Leading Technical Data related projects

Tasked with leading various teams through the creation, updating and maintenance of Operational SLAs

Led the effort of creating and managing the project plans and schedules for multiple project teams

Oversaw the weekly communications with leadership (Status Reporting, Project Decks, and Budget Reports)

Oversight of 10-18 resources per project, consisting of Developers, Testers, Client Associates, and Business Analysts

Managed successful cloud data migrations for media products involved in the ATT/Turner Broadcasting merger (AWS)

Maintained production of both Onshore, and Offshore teams ranging in size from 15-30 resources.

Protiviti Inc., contracted to The Southern Company, Atlanta, GA 10/2018-12/2018

Sr. Project Manager

Oversight of Gulf Power divestiture

Managed Marketing and Customer Service applications (87) through a technical SOCO to Gulf Power. Deployment

Organized the migration of IAM applications (On-Premise and Cloud migrations-AWS)

Tasked with creating the project schedules and plans for Marketing and Customer Services applications (Day1 & TSA)

Scheduled and managed all application testing (connectivity-physical, VDI, & segmentation)

Oversaw all compliance approvals, and communications (status reports, and presentations to leadership)

Successfully merged applications, and merged individual project plans into the overall Gulf Power divestiture project plan

ASK Staffing Inc., contracted to NCR, Atlanta, GA, 12/2017-10/2018

Sr. Project Manager

Leading financial application (SAML) projects through the SDLC

Responsible for the oversight of OLB and Mobile SAML banking application implementations.

Managed project artifacts and requirements gathering throughout the lifecycle of the projects.

In charge of customer facing tasks, (i.e. controlling the communications flow among the various teams)

Oversaw a portfolio of retail banking projects (i.e. Loan Pay, Reconciliation, FICO, Card Control and Skip A Pay)

Tasked with maintenance of internal and external reports (i.e. budgets, project plans, status reports in Service Now)

In charge of tracking the client’s marketing content utilizing both domestic and offshore resources

Optomi LLC, contracted to FiServ, Norcross, GA, 4/2015-2/2016

Project Manager

Project Management of infrastructure applications/software deployments

Successful development and management of multiple mobility banking applications and upgrades for clients such as Bank Of America and Navy Federal Credit Union (budget tracking-actuals vs forecasts, resource tracking, and reporting)

Tasked with providing leadership and direction with both Enterprise Teams, and Business Unit Teams for successful server based Infrastructure software project deployments (e-Payments, and Digital Channels).

In charge of leading both onshore, and offshore/international Budgets, Engineering and Development teams in efforts

Responsible for End to End project oversight (Requirements, Planning, Scheduling, and Project Execution)

Ongoing development of project artifacts, documentation, and reporting (utilizing SharePoint, Clarity, Visio, MS Project, PowerPoint, Excel, and Word).

Guided SAML Software development projects tasked with upgrading Single Sign On functionality of the application to encompass new functionality for BAC Production, and Disaster Recovery environments (E-Payments)

Tasked with leading multiple Secure Sockets Layer (SSL) projects needed for securing banking card transactions

Reported and updated Project Risks, and tracked milestones

Handled multiple Windows server upgrade projects as part of a large Data Center Technical Refresh initiative.

Managed projects utilizing both the SDLC, and Agile (Scrum) methodologies

Oversaw budgets ranging from 80K-3M

TIMOTHY ABRAM Page 3 ************@*****.***

Insight Global, contracted to Cisco Systems, Atlanta, GA, 6/2014-3/2015

Sr. Project Manager

Project Managed Cisco Systems-Unified Communications Enterprise wide releases

Oversight of project development and deployments for multiple large scale infrastructure Global Wealth & Investment Management (GWIM), and Consumer Projects

Tracked various budgets ranging from 1.5M-3M as well as multiple project teams (15-25 resources)

Management of numerous deployments for over 650 sites, reducing 11 national clusters to 6 successfully

Coordinated the work efforts among multiple international, matrixed teams (15-35 Engineers, and UCX team members)

Developed project playbooks, and data governance policies

TEKSystems, contracted to State Farm Insurance, Inc., Bloomington, IL, 3/2012-12/2013

Technical Project Manager

Project Managed Cisco Systems-Unified Communications Support Projects

Successfully established, and oversaw Telephony/VOIP project deliverables to meet project needs and deadlines

Managed multiple infrastructure projects, and teams utilizing various PM techniques, (Agile/Scrum, Waterfall)

Developed, managed, and reported analytics to program and organizational leadership

Coordinated and managed the Cisco VOIP implementations/deployments in multiple areas of the Enterprise (Agency, Zone, and Corporate Deployments)

Tasked with governing onshore and offshore teams 0f 20-40 resources in a matrixed organization.

LoveKub, Inc., Atlanta, GA, 9/2010- 2/2012

Sr. Project Manager

Sr. Project Manager focusing on IT, and Marketing Projects

Developed, and managed the implementations of PMO policies, procedures, and deployments

Managed multiple enterprise-wide software development and deployments

Implemented, and oversaw a variety of consumer facing, web based initiatives (Operations, and Marketing)

Oversaw both national, and international E-Marketing projects (end to end)

Developed reports, communications, and served as single point of contact for project status reporting to senior management

CeloNova BioSciences, Inc., Peachtree City, GA, 10/2008-9/2010

Project/Program Director

Marketing Program Director focusing on national, and international marketing programs, and events as well as various product development efforts (Embozine embolics & Catania stents)

Gathered Customer requirements, and developed them into SOWS, and Projects (IT, & Marketing)

Managed international production efforts for the Catania®, and Embozene® product lines

Established consistent efficiencies with manufacturing and supply chains for both product lines

Managed multiple Scrum teams in charge of both Product Development, and Marketing projects

Coordinated and oversaw execution of international marketing campaigns in EU, and the UK markets

CZARNOWSKI EXHIBIT SERVICES, Atlanta, GA, 1/2000-9/2008

Sr. Program Manager/Account Manager

Program Manager focusing on key accounts including Siemens, Medical Management Professionals,

Turner Broadcasting, Nike, and Coca-Cola

Designed, sold and implemented program strategies for international, national, and regional programs that resulted in sales growth of 15%-25% per year on accounts (Turner Broadcasting, Siemens, Nike, Coca-Cola)

Oversaw the design and fabrication of tradeshow exhibits

Compiled and analyzed client IT, and marketing objectives with the directive of leading the established teams to the project close (IT, print media, and web media)

EDUCATION

Bachelor of Arts in Management & Marketing

Morehouse College, Atlanta, GA

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