Rahail Shariff

***** ***** **** ** *********, FL 33579

678-***-****

ad1wld@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly experienced Quality Assurance professional with over 23 years of experience in the field. Extensive knowledge of the software development life cycle (SDLC) and has spent a significant portion of my career in quality assurance testing. Well-versed in testing APIs and have experience working with agile development methodologies.

Additionally, familiar with GIT lab and can run jobs and manage projects effectively.

Demonstrated a strong understanding of the testing process and have a proven track record of identifying and resolving defects in software. I have a keen eye for detail and able to identify even the most subtle errors. My experience working with agile development methodologies has allowed me to work effectively in fast-paced environments and to adapt to changing requirements. Knowledge of GIT lab and ability to run jobs is an added value for any team I have worked with.

SKILLS

•Inflectra's SPIRA, Azure DevOPs (Team Foundation

Server), QTP, Test Manager, JIRA, Bugzilla, Selenium, QMetry

•Platforms: UNIX, Linux, Windows, Macintosh, MS-

DOS

•Agile/Waterfall Process

•API testing

•Branding, Organizing, Web site

•HP, PVCS

•Postman

•SCRUM

•SDLC

•Logistics

•Software testing

•Web applications

•Ecommerce testing

PROFESSIONAL EXPERIENCE

MadMobile

Tampa, FL

Staff Software Engineer, Quality: July 2022–July 2023

•Actively contributing to the development and enhancement of Meijer's project, as well as the online and POS systems for Ralph Lauren and Polo Factory Store.

•Proficiently identifying and analyzing new features incorporated into the systems, demonstrating a keen ability to stay abreast of technological advancements.

•Collaborating with cross-functional teams to ensure seamless integration and optimal functionality of the online and POS systems.

•Playing a key role in the ongoing success of these projects through continuous improvement and proactive problem-solving.

•Proficient in developing comprehensive test cases for each new feature, aligning closely with project requirements and specifications.

•Utilized QMetry, a leading test management tool, to create systematic and effective test cases that ensure thorough coverage of functionalities.

•Demonstrated meticulous attention to detail in the testing process, contributing to the overall quality assurance of software products.

•Applied analytical skills to identify potential scenarios and edge cases, enhancing the robustness of test cases.

•Contributed to a streamlined testing process, facilitating efficient collaboration between development and quality assurance teams.

•Proficiently managed the deployment process by pushing new builds using GIT for the Self-Checkout Lane (SCO) system.

•Demonstrated expertise in version control with GIT, ensuring a smooth and controlled integration of the latest software builds into the SCO environment.

•Collaborated with development and operations teams to streamline the deployment pipeline, minimizing downtime and maximizing system reliability.

•Implemented best practices for versioning and release management, contributing to the efficiency of the development workflow.

•Played a pivotal role in maintaining the integrity and consistency of the SCO system through timely and accurate build deployments.

•Systematically analyzed test results to ensure the integrity and reliability of software applications.

•Proficient in identifying defects, anomalies, and issues through meticulous examination of test outcomes.

•Utilized analytical skills to prioritize and categorize defects based on severity, facilitating effective communication with development teams.

•Collaborated closely with cross-functional teams to communicate identified issues and provide comprehensive information for efficient resolution.

•Contributed to the improvement of testing processes by offering insights into recurring issues and suggesting preventive measures.

•Actively engaged in all sprint planning sessions for various projects, demonstrating commitment to project success and alignment with agile methodologies.

•Collaborated closely with cross-functional teams to understand project requirements and priorities, ensuring effective sprint planning and resource allocation.

•Contributed valuable insights during planning sessions, fostering a collaborative environment and facilitating the identification of potential challenges and solutions.

•Played a key role in shaping project timelines, goals, and deliverables through active participation in sprint planning discussions.

•Enhanced communication and coordination between team members by fostering a shared understanding of project objectives and timelines during sprint plan.

FrankCrum Staffing Agency

Clearwater, FL

Quality Assurance Manager Consultant: April 2021–2022

Led a team of QA analysts to ensure the overall quality and integrity of web applications and native apps on IOS and Android platforms.

Successfully managed the QA budget, negotiating offshore contracts to optimize costs while maintaining high-quality standards.

Orchestrated the design, execution, and reporting of both manual and automated tests using TFS (Team Foundation Server) and Azure, ensuring comprehensive test coverage.

Provided coaching, development, and guidance to team members, fostering a collaborative environment and promoting best practices in QA processes.

Maintained open communication with stakeholders, offering direct insights into project status and addressing concerns promptly.

Managed software testing tasks reviewed team performance, and mentored individuals to enhance skills and capabilities.

Introduced automation tools such as Ranorex and UIPath, optimizing testing efficiency and resource utilization.

Conducted regression and smoke testing upon bug resolution, ensuring the stability and reliability of software applications.

Offered technical testing leadership, established best practices, and defined standardization for DevOps continuous deployment, integration, and testing.

Actively participated in product design reviews, providing valuable input on functional requirements, product design, schedules, and potential issues.

Cre8tivelab

Tampa, FL

Quality Assurance Lead Consultant: March 2020–present

Assisted the test team in the development of comprehensive testing-related documentation, ensuring clarity and alignment with project objectives.

Proactively drove continuous improvement initiatives, focusing on lowering unit costs and enhancing service levels within the testing process.

Designed and standardized test automation frameworks/tools, facilitating the development of automation scripts across multiple technologies.

Engaged directly with clients to provide updates on project status, addressing concerns and ensuring transparent communication.

Coordinated effectively with development and QA teams to streamline tasks and optimize collaboration.

Evaluated automation tools and resources to enhance testing efficiency and effectiveness.

Conducted thorough regression testing upon bug resolution to ensure the stability and reliability of software applications.

Provided technical testing leadership, established best practices, and defined standardization for DevOps continuous deployment, integration, and testing.

Created detailed, comprehensive, and well-structured test plans and test cases, serving as a roadmap for testing activities.

Collaborated with offshore test teams, offering assistance in addressing issues and concerns, ensuring a cohesive testing strategy.

Transflo

Tampa, FL

Quality Assurance Manager: February 2019–January 2020

Designed training manuals for the Quality Assurance department, resulting in a 20% reduction in training time.

Developed comprehensive test plans and scripts based on higher/lower-level design documents, collaborating extensively with Line of Business and User Acceptance testing resources for thorough System Integration testing, including end-to-end and regression testing.

Utilized TFS and JIRA for identifying, documenting, and assisting in root cause analysis of defects/system issues, ensuring timely resolution.

Coordinated daily testing efforts with offshore teams to maintain effective collaboration and communication.

Managed and led tasks for the automation team, assuming a dual role as QA Manager and Senior QA Analyst.

Expanded responsibilities as QA Team Leader, overseeing management, mentoring, and structural development of the QA group.

Formulated cross-functional team testing strategies, conducted analysis of existing test strategies, and implemented improvements for mature test integration strategies.

Led the QA team in the development and implementation of best practices, ensuring a high standard of quality.

Recruited, led, mentored, and developed a talented high-performing team of technical QA Automation and manual testers.

Established a framework for automation using Selenium, enhancing testing efficiency.

Worked closely with clients to ensure a clear understanding of scope and changes, fostering effective communication.

Managed testing efforts for mobile applications across major transportation logistics companies on a newly built platform, using mobile devices to test multiple APIs.

Wrote and edited test cases and requirements within DevOps (TFS), reporting issues using Jira and DevOps (TFS).

Collaborated with the support team to improve processes and implementation, contributing to overall efficiency.

Planned and implemented new test strategies within an Agile Scrum environment, resulting in the development of best practice models.

Attended scrum meetings, actively participating in discussions about assigned tasks and contributing to the overall project success.

Macquarium

Atlanta, GA

Quality Assurance Manager: July 2017–August 2018

Tested eCommerce and mobile applications across all Georgia Natural Gas (GNG) products on a newly built platform.

Evaluated test tools to enhance the efficiency of testing efforts, optimizing resource utilization.

Developed comprehensive Test Plans and Test Cases for eCommerce and mobile applications.

Executed Test Cases and reported defects using SPIRA, a dedicated Test Tool, and performed back-end testing using SQL.

Conducted Regression Testing for different builds to ensure the stability and reliability of applications.

Collaborated with developers to follow up on reported defects, contributing to timely resolution.

Developed and implemented test plans, test cases, and scripts, both manually and through automated processes.

Participated in creating functional and technical requirements in collaboration with business analysts and developers.

Utilized QTP (QuickTest Professional) to develop and execute automated scripts for regression and integration testing.

Tested applications on Android and IOS platforms, ensuring cross-platform compatibility.

Worked closely with development counterparts to provide technology information and estimates required for Request for Proposals (RFPs).

Designed and implemented the use of company's QA documents, including Test Plans, Test Cases, Project Status reports, and other project artifacts.

Actively participated in requirements reviews during the early project phases of Discovery and Planning, proactively contributing to project success.

Verizon Wireless - Cognizant Alpharetta, GA

UAT Test Lead: March 2016–July 2017

Spearheaded testing efforts for new releases across multiple applications and systems, ensuring the seamless integration of updates.

Played a pivotal role in the release production testing, implementation, and launch support, contributing to the successful deployment of software updates.

Took charge of testing the Point of Sale (POS) system, meticulously evaluating its functionality and performance.

Demonstrated proficiency in testing various POS system functionalities, including creating multiple line accounts, adding and removing features, transferring services, and activating and deactivating lines.

Active participation in Release Production testing, implementation, and launch support, extending support to warranty issue testing for thorough quality assurance.

Sciberus

Decatur, GA

Quality Assurance Manager: March 2014–January 2016

•Administer multiple teams performing software testing for NEW production applications, across multiple platforms and/or functions

•Validate designs, requirements, and new software components

•Wrote manual regression test cases

•Built and maintained test apps, test plans and test tools for various platforms

•Organize front end testing, provide detailed reporting/analysis when bugs are found

•Ensure smooth deployment and public releases of both internal and external Web/App front-end assets across all experiences and platforms

•Maintain within levels of stress, deadlines, and occasional extended schedules

•Performs testing of different applications and products for multiple projects

•Work closely with product management, business analysts, and developers to understand features and create robust, comprehensive test strategy to verify functionality

•Worked with product management teams to ensure test coverage into product

•Creating test scenarios and test cases based on requirements and business rules

•Communicated and coordinated testing activities of team to meet sprint goals

•Work both onshore and offshore

•Experience on mobile testing, Mantis project

•Validating connection via Bluetooth and/or WiFi

•Performed testing for number of web projects and company web site across multiple browsers ((IE, Firefox, Safari and Chrome).and mobile devices (Android, iOS)

•Test Mobile app's behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video call

•Provide mentoring, training, and career development for QA staff

Aumcore

Atlanta, GA

Quality Assurance Manager/Client Service: November 2012–January 2014

Developed robust processes and procedures, implementing testing methodologies to enhance quality assurance practices.

Successfully ran an offshore team by strategically delegating work across the team, optimizing resource utilization.

Thrived in an agile development environment characterized by frequently changing requirements and evolving feature sets.

Executed software test planning and implementation, primarily functioning in an integration test capacity.

Managed comprehensive responsibilities including the creation of test plans, test cases, test execution, test reports, and the opening and verification of work requests/bug reports.

Manually executed test procedures and verified testing results, ensuring the accuracy and reliability of the testing process.

Conducted regression testing to validate and verify incorporated fixes to software, contributing to overall software stability.

Tested a newly developed mobile application for power tools, designed for iPad, iPhone, and Android devices.

Evaluated a web-based applicant-facing internet application, ensuring functionality and user experience met the required standards.

Assisted the team in performing ad-hoc testing, smoke testing, and cross-browser testing, ensuring comprehensive coverage.

Accomplished manual functionality testing and integration testing on client-server and web applications, adhering to established testing standards.

Identified, reported, and tracked defects using Test Manager, contributing to a streamlined defect resolution process.

Innovalon

Bowie, MD

Quality Assurance Manager: July 2011–November 2012

Served as the principal QA resource team member for software testing of commercial off-the-shelf records products tailored for the Healthcare segment, including Medicare/Medicaid systems.

Actively participated in sprint planning meetings, contributing to the estimation of time for all tasks to ensure effective project management.

Prepared comprehensive test plans, test strategies, test cases, and effort estimations, outlining a structured approach to quality assurance.

Engaged in daily SCRUM meetings and release planning, ensuring alignment between development and testing objectives.

Played a key role in developing, distributing, and coordinating in-depth User Acceptance Testing (UAT) for both new and existing systems, validating functionality against user requirements.

Identified, documented, and tracked product quality issues to closure, actively contributing to the enhancement of software reliability.

Maintained test scripts, administered systems, software, and infrastructure for the test environment, ensuring a stable and controlled testing environment.

Conducted daily standup meetings with QA and Development teams to provide status updates on each task in progress, facilitating efficient communication.

Created templates for Test Strategy, Test Plan, Test Case, and Defect Report, ensuring standardized documentation processes.

Implemented and administered new tools, such as HP QC (Quality Center) and HP QTP (QuickTest Professional), within the organization to enhance testing efficiency and effectiveness.

Conducted demos and orientations for projects transitioning to new tools, ensuring a smooth integration and adoption process.

LBi

Atlanta, GA

Quality Assurance Manager: February 2008–July 2011

•Quality Assurance for web Development Company that specializes in creating engaging online branding experiences using HTML, Flash and Java programming

•Testing efforts for eCommerce and mobile applications for all Newell Rubbermaid products on newly built SharePoint platform

•Tested applications on Android and IOS platforms

•Worked with team of 4 offshore resources

•QA process to move company from startup mode to more repeatable, predictable development model

•Work with development counter-part to provide technology information and estimates required for RFPs (Request for Proposal)

•Create work plans detailing resources and estimated hours to successfully create, test and launch interactive gaming Web sites based on Agile or waterfall methodology depending on requirements of project

•Designed and implemented use of company's QA documents including Test Plans, Test Cases and Project Status reports as well as other project artifacts

•Tested all mobile sites for Bayer Agricultural and Bug Repellant division

•Assessed various vendors in determining what test management tool would be most efficient for organizing project requirements, functional specifications, test plans, test cases as well as defect tracking

•Proactively participate in requirements reviews in early project phases of Discovery and Planning

Studiocom

Atlanta, GA

Quality Assurance Manager: April 2005–February 2008

Worked as a key member of a 6-person Quality Assurance Engineers team in the Atlanta office, concurrently managing a remote team of 3 Quality Assurance Engineers in the offshore office in India.

Provided cross-team training for project team members, including Quality Assurance, Development, Technical Documentation Writers, and Product Marketing personnel, fostering a collaborative and informed work environment.

Established and implemented a robust bug tracking process, ensuring efficient identification, documentation, and resolution of software issues.

Developed and delivered comprehensive Quality Assurance plans and test schedule estimates to the Project Manager for inclusion in the overall project plan, contributing to project timeline adherence.

Worked on Coke project for an online community promoting coke’s product around the world.

Tested TBS gaming community for kids using different avatar

EDUCATION

J. P. Stevens High School – Edison, NJ

Raritan Valley Community - Somerville, NJ

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