Sonya Latzzis

Markham, IL *****

ad1wii@r.postjobfree.com

+1-773-***-****

Obtain a career within the work force enhancing my qualification within a company for potential advancement.

I have over nine years of collection/customer service and pre authorization skills to utilize accordingly to any job position within my field.

Authorized to work in the US for any employer

Work Experience

Authorization Specialist

HealthPCP - Tinley Park, IL

March 2022 to Present

Obtain pre authorization for correct billing purposes for inpatient and out patient services. 1. Contact patient to make sure insurance information is correct 2. Verify if insurance is active on portal

3. Rebilling of insurance if necessary

4. Pre authorization from insurance for admission of inpatient stay at substance abuse or psych facilities Customer Service Representative

Peopleready - Downers Grove, IL

August 2021 to November 2022

Assist workers when they call in to help them find employment. Dispatch them to different jobs. Create ticket in salesforce for unpaid hours to payroll. Order PPE, background check, and drug screening if needed. Notate account in prism, with any change or updated information that's needed. Handle all issues they have regarding jobs.

Processor, shipping and receiving, clerk

Follet School Solutions - Woodridge, IL

March 2013 to December 2018

Responsible for processing, shipping and receiving of books to schools. Reviewing invoices to assure customers receiving correct books. Assisting and training new hires and data entry work. Soiled linens sorter

Crothall

October 2011 to May 2012

Responsible for incoming soiled linens from varies hospitals

• Inventory for incoming linens

• blankets

• bed sheets

• pillow cases

Temporary assignment

Randstand HR Solution

2011 to 2011

Background Check is confirmed for current employment

• Verifying Employment

• Verifying Education

o High school diploma

o College Degree

Collector/Medical Biller

Miramed Revenue Group - Lombard, IL

2003 to 2010

Collection for outstanding revenue for healthcare

• Insurance verification

• Followed up on insurance payment if never submitted to insurance co

• Skip tracing for bad address

• Payment plans

• Discounts if balance is paid within a certain period

• Contact facility for correction of billing errors or cancel account with agency

• Maintain collection goal for earned bonus

Collector/Customer Service Representative

American Recovery Systems - Mount Prospect, IL

2001 to 2003

Collection for delinquent debts

• Payment plans

• Discounts if balance is paid within a certain period

• Maintain collection goal for earned bonuses

Data Entry Operator

Check & Taper

2001 to 2001

2001

Follett Staffing Team ~ Oak Brook, IL

Invoice in sequence order

Verified final totals on each invoice

Finalized totals on tape to enter into system for financial reporting Verifying for audit purposes/paperwork matches input Assistant Manager

Fashion Bug - North Riverside, IL

1998 to 2001

Managing store when manager is not available

Inventory

Pricing merchandise/sale items

Recruiting employee for hire

Terminating employment if necessary

Shipping & receiving merchandise

Payroll verification for manager's final approval

Education

General

Malcolm X College

1991

Education Skills

Westinghouse Vocation High school

1988

Skills

• Shipping & Receiving

• Store Management Experience

• Customer service (10+ years)

• Phone etiquette

• Insurance Verification

• Data entry

• Accounts Receivable

• Management

• Salesforce

• Microsoft Office

• English

• Medical Billing

• Patient monitoring

Languages

• English - Expert

Certifications and Licenses

Basic HIPPA Privacy and security certificate

August 2022 to Present

Assessments

Administrative assistant/receptionist — Completed

December 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Scheduling — Completed

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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