Customer Support Sales Associate

Anibal Medina

Phone number: 917-***-**** Email: **************@*****.***

WORK EXPERIENCE

*-**** ******

Mechanical Technician FT

March 2015- April 2018

Performed services on cars with mechanical issues

Politely addressed any customer complaints and offered resolutions to every issue

Preform daily inventory log

Adhered to OSHA guidelines while performing mechanical duties

TJ Maxx

Cashier FT/PT

October 2017- November 2018

Provided prompt customer support with a friendly, professional and patient attitude

Exceeded daily company goals by receiving 12 credit card sign ups

Executed all cash and credit transactions and ensuring all transaction totals matched the recorded receipt totals

Regularly ensured all shelves and displays were properly coordinated according to store expectations and were stocked for better inventory control and customer access

Pyak Family LLC

Internship

March 2018- April 2018

Shadowed pharmaceutical technicians in their daily routines

Studied over 30 different medicines to further expand my knowledge

Assisted with accurately stocking medicine and packaging prescription deliveries

Zara

Sales Associate pt

December 2018- February 2020

Diligently handled transactions to include POS, credit, cash, exchange/returns to ensure accuracy of both cash flow and customer orders

Proactively assisted over 50 customers per shift by answering questions and providing merchandise expertise by memorizing over 100 company products

Assisted customers with returns/exchanges and offered alternatives to assure the customer was 100% satisfied

Your Choice Pharmacy

Stock Assistant pt July 2018-September 2021

Ordered and replaced supplies

Dealt with heavy and frequent deliveries

Cleaned fixtures and assured they were secure

Performed weekly inventory

FedEx

Package Handler pt

January 2021- October 2021

Safely unloaded and sorted packages varying sizes and weight while adhering to OSHA and company guidelines

Promptly and accurately scanned 10,000 packages per shift while working in a fast-paced environment

Carefully lifting, pushing, carrying and placing 10,000 packages per shift

Met TLH (Total labor hours) each day to reach company goals

Assisted old and new employees by introducing new techniques to improve accuracy and speed while meeting weekly company goals

United Patel Service

Seasonal Driver package delivery ft/pt

October 2021- January 2022

Lifting, pushing and pulling packages varying weight to prepare for delivery

Delivered over 270 packages a day in a timely manner

Carefully unloaded over 270 packages off of a truck

Adhered to company safety guidelines by making sure all packages are signed for and packages are handled with proper care

Alliance Ground

Warehouse Safety Coordinator ft

January 2019- October 2023

Observing inbound and outbound shipping items and digestible items with proper labeling, guaranteeing all items do not go against company rules

Following company protocols when using a forklift and other company vehicles to ensure safety

Establishing a safe neat environment for all employees and customers in the area

Efficiently and effectively breaking down, repacking and sorting of different pallets to then shrink wrap for proper shipment.

Peace Love Pharmacy

Stock Lead ft November 2022- Present

Responsible for checking new merchandise shipments for damages

Execute effective shipment processing by following placement guidelines

Provide daily support to the management team

Manage supply inventory, repairs, maintenance and equipment

Aware of and follows LP policies

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