Delivery Driver Customer Support

Jacqueline Jenny Rivera

Orlando, FL *****

****************@*****.***

+1-407-***-****

Work Experience

Amazon Delivery Driver

LLM Delivery, LLC - Apopka, FL

September 2022 to Present

• Drive Company Van

• Deliver Package’s

• Report To Dispatch

• Direct Customer Support

Customer Service Representative

ICOMTECH, INC. - Apopka, FL

January 2017 to Present

REMOTE POSITION/ SEASONAL

• Answering Inbound Calls

• Making Outbound Calls

• Handling Customers Needs

• Direct Support

• Sitting Long Periods Of Time (5-10hrs)

Amazon Delivery Driver

Flexroute LLC - Orlando, FL

August 2022 to September 2023

• Drive Company Vans

• Deliver Package Within A Timely Matter

Tax Preparer

Empires Tax Services - Poinciana, FL

February 2019 to April 2021

• Tax support

• Identifying identity

• Direct customer support

• Appointment scheduling

Education

Associate's degree in Medical Billing & Coding

Ultimate Medical Academy-Tampa - Tampa, FL

June 2023 to Present

Skills

• Tax Experience

• Front Desk

• Medical Billing

• QuickBooks

• Payroll

Certifications and Licenses

Driver's License

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