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Customer Service Representative

Location:
Madison, MS, 39110
Posted:
December 12, 2023

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Resume:

Toshino Barber

Canton, MS *****

ad1w72@r.postjobfree.com

+1-662-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Kid Care Attendant

CLUB4 Fitness - Flowood, MS

September 2023 to Present

• Supervisor the children as they play

• Assist the children with homework if applicable

• Clean the area

• Contact parents or guardians if needed

• Advise children to play safely with others

• Assist children on computers and Xbox when needed Intake Worker

Hinds County Human Resource Agency (HCHRA) - Jackson, MS November 2022 to February 2023

• Assist clients with completing the application for assistance.

• Inform clients of the application process and explain how it works

• Verify that all documents are current and accurate

• Gather all the required information for the caseworkers to submit clients' files Instructor Assistant for Older Infants

St. Andrew's Episcopal School - Jackson, MS

October 2021 to November 2022

• Inform parents of the status of their children

• Assist the teacher with students

• Instruct students and assist them with lessons

• Assist students with learning how to walk and talk Consumer Solution Advocate

C spire - Ridgeland, MS

April 2018 to September 2020

• Assist the customer with billing explanations

• Tier 1 troubleshooting devices

• Explain the plans and services offered

• Maintaining excellent satisfaction in customer service

• Chat with customers on social media

Customer Service Representative/Call Center

Conduent - Silverscript, CVS/Caremark - Madison, MS November 2016 to April 2018

• Assist customers with inquiries

• Provide troubleshooting assistance to the customer

• Navigate multiple computer applications

• Aid customers with interpreting documents

• Propose products that best suit the customer

• Maintain a high level of professionalism with a wide range of customers Cato Sales Associate

Cato Fashions - Kosciusko, MS

October 2014 to November 2016

• Perform duties as a customer service representative

• Assist customers with proper attire for certain events

• Suggested items to compliment the customers' clothing

• Served as merchandise stocker and freight handler

• Maintained order and ease of product location

Tutor students in grades kindergarten through third grade AmeriCorps America Reads Mississippi - Mississippi State, MS September 2012 to June 2014

• Tutor students in grades kindergarten through third grade

• Monitor students' progress each nine weeks

• Retain students' attention on the subject material

• Maintained accurate timesheets

• Aided students and volunteers with community services Education

Bachelor's in Elementary Education

Walden University

October 2021 to Present

Associate of Applied Science in Paralegal Technology Holmes Community College - Ridgeland, MS

December 2014

Associate's degree in Medical

Holmes Community College - Goodman, MS

June 2009 to May 2012

Skills

• Live Chat

• Tutoring

• Teaching

• Writing Skills

• Customer service

• Retail sales

• Sales

• Help Desk

• Troubleshooting

• Classroom Management

Additional Information

Computer Skills

Microsoft Office: Word, Excel, and PowerPoint



Contact this candidate