CAREER OBJECTIVE

Experienced Account Manager and Medical Transcriptionist looking to obtain a REMOTE position where I can utilize my computer knowledge, organizational abilities, and business experience to support customer service, private, clerical, or general office needs that will contribute to greater efficiency and productivity.

WORK EXPERIENCE

Visual Merchandiser Jul 2022 - Present

Driveline Retail Merchandising

Relabel, rearrange, planogram, change prices and restock merchandise in located stores

Account Manager Feb 2022 - Jun 2022

TalentWorldGroup Plc. (Remote)

Tel-a-doc: input clients' medical information (medications, allergies, LMC, etc), set doctor appts, make

notes of phone calls, register accounts, check eligibility of insurance, use fiv9 and Cloudflare software,

answers phone calls, walkthrough website, answered general questions.; Affinity Empowering –Operation Expanded Testing

Account Manager Jul 2021 - Apr 2022

Affinity Empowering (Remote)

Acted as the primary contact for the business partners and the initiative.

Documented product, packaging, and order information on specified forms and

records.

Lead marketing and business development team to ensure program success

Maintained records in the enrollment database while conducting daily and monthly

reconciliation of files.

Managed a program utilizing a proprietary process for Program Management while

maintaining timelines, status reports, statistics, and program expenditures.

Controlled supply and demand to ensure adequate resources were available and

clients met delivery commitments.

Responding to internal and external customer inquiries through claims, call tracking, and email.

We met with a current and prospective client through a virtual meeting.

Medical Tester Apr 2021 - Jun 2021

Medix™

helped patients administer covid-19 testing

sign in software

data entry

Data Entry Assistant Apr 2020 - Sep 2020

Conduent (Remote)

transfer paper health records to digital records

data entry

Data mining

EDUCATION

Ultimate Medical Academy 2017 - 2019

Associate of Science in Medical Billing & Coding

SKILLS & SYSTEMS

Detail Oriented Analytical Communication Microsoft Office Team Management

CERTIFICATIONS

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