Heavy Equipment Employee Engagement

JULIA TISDALE

ad1w2w@r.postjobfree.com

EXPERIENCED HUMAN RESOURCES ASSISTANT

Recruiter • Junior Human Resources Manager • HR Assistant • Administrative Assistant

Recruiting & Hiring Experience • Budget & Sales Planning • Scheduling • Balance Sheet Analysis

Optimized Processes • Implemented Marketing Strategies • Increased Revenue • Hired Staff

Increased Employee Engagement • Improved Customer Satisfaction • Led Teams • Grew Sales

WORK EXPERIENCE

Whataburger, Fort Worth, TX June 2010 - present

Store Manager

●Increased sales 6-10% on average by implementing social and community marketing strategies.

●Improved staffing 20% and decreased turnover 25% through driving employee engagement.

●Boosted employee satisfaction 16% by implementing transparent, staff-focused communication.

●Enhanced training completion 33% for new hires in 1st 90 days by hiring, recruiting, and staffing location openings and training employees appropriately for soft openings at multiple locations.

●Raised customer satisfaction scores 10% over previous year through providing exceptional customer service and resolving any labor and operational issues.

●Achieved sales and financial goals through implementing targeted marketing strategies.

●Streamlined daily operations by performing bookkeeping, maintaining sales records, managing margins, controlling inventory and cash, implementing cost control, and ensuring security.

●Optimized team productivity through comprehensively managing the team while remaining within allotted labor goals and adapting to sales trends as needed.

●Enhanced financial performance by forecasting sales and plan schedules for units to open based on market conditions and geographical populations.

●Improved field operations by using PowerPoint presentations to pitch ideas to executives.

●Drove communication by analyzing the balance sheet to make suggestions regarding opportunities for improvement and using Outlook to compose company correspondence.

EDUCATION

Columbia Southern University, Orange Beach, AL 2023

Master of Business Administration, Human Resources Management

University of Houston, Houston, TX 2009

Bachelor of Science, Interdisciplinary Studies, minor in Psychology

TECHNOLOGIES, CERTIFICATIONS, & AFFILIATIONS

Technologies: PowerPoint, Excel, Word, Outlook, Teams, QuickBooks

Certifications: Certificate in Servant Leadership

Affiliations: Member of NSLS, Sigma Alpha Pi; Member of Omega Nu Lambda Honor Society

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