Candace Smith

DFW - 469-***-**** - ad1w2i@r.postjobfree.com

OBJECTIVE

Experienced Administrative Assistant and Receptionist with the ability to communicate effectively in writing and orally, both in person and by telephone. Looking for a career in a growing company where exceptional ability to multi-task, solve problems, work effectively in a team, and meeting deadlines are required in providing outstanding administrative support to supervisors and managers. A self- starter that interfaces effectively with all levels of management and able to function in a fast-paced environment with little to no supervision. Great attention to details, solves problems effectively, and works well in a team.

EXPERIENCE

December 2020 TO August 2023 Spectrum Irving, Texas

CUSTOMER SERVICE BILLING REPRESENTATIVE

Resolving customer billing inquires and account issues.

Adjusting services as requested and within my scope of support.

Upholding positive customer relationships and building rapport.

Assists with overall operations within the billing department

November 2017 TO December 2020 Victoria’s Secret Dallas, Texas

SEASONAL SALES ASSOCIATE

Create a welcoming environment by greeting and interacting with customers.

Ask customers questions to identify the purpose for their visit and product needs to properly assist them.

Maintain store standards by assisting with stocking, merchandising and signing product; recovering the store to maintain cleanliness; and completing various operational projects/tasks.

Follow communication procedures, guidelines and policies.

September 28, 2018 TO March 22, 2019 Sir Speedy Carrollton, Texas

ADMINISTRATIVE COORDINATOR

Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.

Provide accurate, valid and complete information by using the right methods/tools.

Follow communication procedures, guidelines and policies.

Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

July 12, 2016 TO March 9, 2018 Remington College Garland, Texas

ADMISSIONS ADMINISTRATIVE ASSISTANT

Performs administrative work in the area of student financial aid eligibility

Ensure financial aid procedures and process are in compliance with general, state, FAFSA policies.

Consults with Director and Associate Director for problem resolution and to develop policies and over -all office goals.

Ensures that verification of selected applicants is completed in a timely manner according to federal guidelines.

Assist Administrator Recruiter with informational sessions and formal financial aid presentation for students and or parents.

Uses professional judgment in special circumstance situations to revise student financial aid eligibility and cost of attendance.

References available upon request.

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