Angelia A. Gregory **** Grapevine Mills Parkway

Grapevine, TX. 76051

314-***-****

ad1vvx@r.postjobfree.com

EXPERIENCE

US Radiology, Lewisville, TX. — Patient Access Scheduler August 2022 - PRESENT

● Scheduled patients in a professional, knowledgeable, and courteous manner that meets and complies with Touchstone MRI & Diagnostic Center operational guidelines.

● Gathered and disseminated the correct patient information and provided excellent service to patients by scheduling patients using the electronic Radiology Information System (RIS).

NIA Magellan Health, Scottsdale, AZ. — Prior Authorization Specialists SEPTEMBER 2021 - APRIL 2022

● Processed incoming requests, including completing the authorization for specific and limited services, based on established guidelines.

● Forwarded authorization requests that require clinical review to medical officials per case determination.

● Collaborated with health establishments regarding referral procedures and NPI research. Verified ICD-10 and CPT coding, as well as medical terminology for case management.

SSM Health, Richmond Heights, MO. — Cardiac Technician SEPTEMBER 2015 - SEPTEMBER 2021

● Performed cardiac monitoring of heart rhythm patterns to detect, record and report normal and abnormal heart rhythm patterns. Recognizes, records, and promptly reports any ECG artifact, poor ECG signal quality, leads off, and etc.

● Documented and faxed pertinent data to the appropriate nursing staff when a patient had conduction changes.

EDUCATION

University of Phoenix, Phoenix, AZ.

JUNE 2015 - OCTOBER 2019

Bachelors of Science in Healthcare Administration; Graduated National Society of Leadership and Success Accredited Honors Society SKILLS

Computer proficiency.

Leadership experience.

Communication skills.

Organizational hands-on

experience.

People skills.

Collaboration talent.

Problem-solving abilities.

HIPAA.

BASIC COMPUTER SKILLS

MS Office, Word, Excel, Outlook,

Powerpoint, Access, Google Drive,

Microsoft Edge, Docs, Drive,

Forms, Gmail, Outlook, Gmail,

Open Office, Safari, Microsoft

Windows

SOFTWARE SKILLS

EPIC, Adobe, RIS, Jobvite, SAP,

MS Access, EMR, Nihon Kohden,

Direct Care System, Avaya OneX,

ICD-10, CPT, Salesforce, VoIP,

Skype, ZOOM, Microsoft Teams

EMPLOYMENT GAP

Staffing Firm, Dallas-Fort Worth, TX. — Case Coordinator APRIL 2022 - AUGUST 2022

● Contacted clients and providers as requested in order to coordinate and schedule exams.

● Prepared forms, letters, and agreements to be shipped/uploaded along with records in a timely manner.

● Ensured all client instructions and specifications have been followed and that all questions have been addressed within reports.

● Completed assessments by gathering information at the start of the program and on a regular basis throughout its duration.

● Completed and compiled monthly reports and statistical data. PROJECTS

Lean Management— Developed philosophies and methods to help patients get the most out of their healthcare by reducing waste and waiting times.

COVID 19 Contact Tracer— Determined exposure, assessed symptoms, referred for testing according to established protocols, and provided individuals instructions for isolation or quarantine. PROFESSIONAL REFERENCES

Supervisor: Ms. Elaina Godfrey, 2828 Texas Avenue, St. Louis, MO. 63118 314-***-**** Team Lead: Ms. Elizabeth Divley, 6725 N. Euclid Avenue, St. Louis, MO. 63112 314-***-**** Co-Worker: Mrs. Cynthia Smith, 881 E. Corporate Drive, Lewisville, TX. 75067 972-***-****

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