Warehouse Worker Customer Service
Resume:
MERSADEZ YOUNG
Fort Worth, TX *****
***************@*****.***
warehouse worker with 4 years experience. Performed fast-pace assembly work with individual until tasks is to be completed.
Maintains and improves product quality by completing product, company, counting, packing. Handled warehouse duties and responsibilities including picking, maintaining safe work area. Work Experience
Customer Service Representative
Fort Worth, TX
August 2018 to September 2022
• Maintained and adjusted customer accounts having a 98% customer satisfaction.
• Diagnosed and resolved 20+ computer and printer problems per week in a busy corporate offic
• Implemented new network security system using VPNs and Cisco PIX firewall to connect both and- mortar and remote employees.
• Resolved 20+ trouble tickets per day through efficient triaging of problems.
• Maintained 99% satisfaction rating in monthly end-user scoring through applied interpersona and providing fast solutions.
• Performer1 0= successful hardware and hardware repairs per week Warehouse Worker
Diverse staffing - Fort worth, Tx
January 2022 to March 2022
Performed fast-pace assembly work. Maintains and improves product quality by completing product, company, counting, packing. Handled warehouse duties and responsibilities including picking, maintaining safe work area.
Warehouse Worker
Romark logistics - Fort Worth, Tx
April 2021 to December 2021
Performed all warehouse laborer duties including working with production line in factories, picking, packing, counting, team work skills, and maintaining a clean area. Call Center Representative
Fort Worth, TX
August 2018 to July 2020
• Outbound and inbound taking calls for blue cross shield collections, sales online 2 yrs experienc
• Kept meticulous and secure records of sensitive financial and personal information
• Assisting customers with health plan insurance
• part time sales agent for different campaign collections, sales Warehouse Worker
Mattel - Fort worth, Tx
November 2019 to February 2020
Packing and shipping, team work skills, time management skills,Keeps products separated, organized, and in good rotation
Warehouse Worker
Xpo - Fort worth, Tx
May 2018 to October 2018
clean and repair iphones/apple products, working on machines, Packing and shipping, team work skills, time management skills,Keeps products separated, organized, and in good rotation Warehouse Worker
Ipsy Fort worth, Tx
February 2018 to April 2018
Assembly line worker packing makeup and stacking boxes. Performed fast-pace assembly work with individual until tasks is to be completed.
Maintains and improves product quality by completing product, company, counting, packing. Handled warehouse duties and responsibilities including picking, maintaining safe work area. Crew Member
McDonald’s - Fort worth, Tx
May 2015 to February 2016
greeting customers, recommending food items, collecting payments, promoting special deals, operating various tools and equipment to prepare food, maintaining cleanliness, and ensuring quality control. Education
Dunbar high school - Fort worth, Tx, US
May 2016
Skills
• Inventory control Expert Communication Expert
Packing
Expert Leadership Expert
Customer service Expert
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