Scrum Master

Courtney Butler, PSM *

*****************@*****.*** 210-***-**** www.linkedin.com/in/courtney-l-butler/ Summary

Agile and results-driven Scrum Master with a strong background in facilitating Agile practices and driving team productivity. Proficient in Scrum, Kanban, and SAFe frameworks, promoting collaboration and transparency. Effective communicator skilled in organizing and leading meetings to ensure successful project outcomes. Committed to fostering a culture of continuous improvement and achieving business goals.

Skills

● Agile Values & Principles

● Agile Frameworks (Scrum/

Kanban)

● Empathetic Leader

● Problem solving

● Servant Leadership

● Team Facilitation and

Collaboration

● Jira/Confluence

● Mapping

● Team Coaching and

Mentoring

● Project Management

● User Stories

● Software Development

Experience

FCW, Scrum Master 05/2022-present

● Successfully introduced and implemented Agile methodologies, particularly Scrum, within the organization, driving significant improvements in team collaboration, communication, and overall efficiency

● Lead training sessions, facilitated adoption of Agile practices, and promoted a culture of continuous improvement, resulting in enhanced productivity and successful project deliveries, resulting in 25% improvement in team agility levels

● Identify and resolve obstacles and bottlenecks, optimizing team productivity and ensuring smooth workflow for timely project delivery by 20%

● Employ problem-solving skills and collaborate with team members to implement effective solutions, resulting in improved efficiency and successful project outcomes.

● Nurture a culture of self-organization and autonomy within the team, fostering collaboration, promoting accountability, and empowering individuals to take ownership of their work, resulting in increased productivity and a highly motivated team

● Implemented velocity and flow metrics to track team performance, enabling data-driven decision-making and achieving a 20% improvement in sprint forecasting accuracy

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Frisco ISD, Scrum Master 05/2018-05/2022

● Collaborated closely with stakeholders to drive the transition of the district's Student Success Team (SST) program to a digital format using Scrum, actively participating in the development of new processes and ensuring successful implementation

● Introduced Kanban methods to streamline workflow, resulting in a 40% reduction in task cycle time and increased team capacity for new initiatives

● Collaborated with the Product Owner during backlog refinement ceremonies, leveraging coaching skills to ensure clear understanding of requirements and effective definition of acceptance criteria, resulting in 15% increase in on-time delivery

● Successfully guided two Scrum teams to increase sprint velocity up to 30% within 6 months

● Effectively tracked and communicated key metrics, including burn-down/burn-up charts and team velocity, to stakeholders using Jira and Confluence, providing valuable insights into project progress and facilitating informed decision-making

● Enabled two teams to achieve peak productivity by fostering a psychologically safe and positive environment, cultivating trust and empowering individuals to excel Frisco ISD, Agile Classroom Educator & Coach 08/2013-05/2018

● Implemented Scrum principles to enhance classroom management and student engagement, wrestling in improved learning outcomes

● Adapted teaching frameworks based on student feedback and data, promoting a student-centered and iterative learning environment

● Fostered a culture of continuous improvement and reflection among students, encouraging them to take ownership of their learning journey

● Conducted one-on-one sessions with students to address their unique learning needs and provide personalized support

● Used Agile coaching techniques to empower students, helping them overcome obstacles, set achievable goals, and develop effective study habits

● Coached educators that were interested in implementing scrum within their classrooms

Education / Certifications / Licenses

● Scrum.org, Professional Scrum Master 1

● Amberton University - Master of Arts - Professional Counseling

● University of North Texas- Bachelor of Arts - Psychology

● Licensed Professional Counselor Associate

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