Customer Service Delivery Driver

AMIRI FINNER

*** *********** **. ******, **, ****5 708-***-**** ***********@******.***

PROFESSIONAL SUMMARY

Exceptional work ethic with enthusiasm to learn new skills and adapt to any work environment. Articulate communicator, building rapport and trust at all corporate and client levels. Technically-savvy with outstanding relationship building training and presentation skills. Highly motivated individual with strong leadership and relationship-building skills. CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Energy Specialist/Solar Salesman, 08/2022 to 08/2023 Rise Energy – Riverside, CA

• Gained significant sales experience as I progressed through the year.

• Generate cold leads to hot leads.

• Present/explain energy reports to potential clients.

• Negotiating with customers in order to close the deal.

• Achieved closed deals by being persuasive and tactful with my approach.

• Explain in detail how solar would save clients’ money and be of benefit to them.

• Mathematical and computer proficiency.

• Deliver excellent customer service with a positive attitude.

• Ability to work well with my team in order to close leads. Dispatcher, 02/2022 to 07/2022

Roto Rooter – Lombard, IL

• In charge of managing 3 states to dispatch service technicians out to clients.

• Excellent communication between myself and technicians to provide fast and successful service.

• Worked with 20 technicians delegating them to a specific location in a timely manner.

• Answered the phone for clients and getting an understanding of their needs.

• Excellent customer service/client relation building through the phone, getting referrals.

• Sales Experience

• Excellent Client Relationship

Building/Retention

• Strong Conflict Resolution

• Problem Solving

• Strong Strategist

• Strong Communicator

• Negotiation Skills

• Technologically Savvy

• Excellent Attention to Detail

• Customer/Relationship Oriented

• Patient; Self Motivated/Outgoing

Delivery Driver, 10/2018 to 09/2021

Dominos – Mankato, MN

• Achieved high customer scores due to excellent service.

• Calculated optimal routes to decrease delays and maximize time efficiency.

• Interacted with customers.

• Demonstrated professional conduct with customers in order to provide superior customer service.

• Made sure customer notes were reviewed and handled.

• Maintained safe driving record while performing deliveries.

• Handled four deliveries per hour in efficient and safe manner. Volunteer, 09/2016 to 05/2017

Minnesota State University, Science Stock Room – Mankato, MN

• Assisted with collecting data for the science departments projects.

• Input data into Microsoft Excel sheets.

• Managed the entire stockroom of the entire science department for the university.

• Completed various task daily that require focus and discipline.

• Maintained clean, neat and operational facilities to serve program needs.

• Used strong interpersonal communication skills to convey information to others. EDUCATION

Bachelor of Arts: Communication Studies, 08/2016 - 05/2021 MINNESOTA STATE UNIVERSITY, MANKETO- Mankato, MN

Bachelor of Science (BS): Minor; Business Management, 08/2016 - 05/2021 MINNESOTA STATE UNIVERSITY, MANKETO- Mankato, MN

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