Charles A. White

Apopka, Florida ***** • ad1vj2@r.postjobfree.com • 407-***-****

Senior-Level HVAC Professional

Licensed, Florida Contractor and technician with 20+ years of demonstrated capacity to provide HVAC troubleshooƟng for companies and spearheading the day-to-day operaƟons of a successful HVAC business.

— Key Qualiϐications —

Proven record of accomplishment of accurately diagnosing, repairing and performing maintenance pracƟces on diverse HVAC systems.

Adept at developing and coaching teams of technicians on legal documentaƟon, customer service, commercial systems, residenƟal split systems, package systems and 2 stage heat pumps and gas furnaces.

Adept in blueprint reading, schemaƟc reading, leadership and strong negoƟaƟon and commutaƟon skills.

Professional Experience

A/C SoluƟons USA, Air Systems USA, LLC. – Apopka, Florida CEO, 6/2006 to 1/2012; 03/2016 to present

Subject MaƩer Expert responsible for management of the day-to-day funcƟons of an HVAC contracƟng company, including the development and management of detailed filing systems that kept all legal documentaƟon perƟnent to budgeted funds allocated to projects, permits, punch list, take-off’s, change orders, warranƟes, esƟmaƟng, and executed NOC’s and NTO’s. Maintained excellent business relaƟonships with clientele by guaranteeing high quality customer service, which created brand recogniƟon within the area and long-term servicing contracts with organizaƟons. Performed human resources funcƟons, including recruitment, resume screening, hiring and training, payroll and W-2 creaƟon. Supervised two high-performing service technicians and two installaƟon crews skilled in all aspects of HVAC servicing techniques as well as mulƟple sub-contractors to complete various projects. Selected ContribuƟons:

Amassed $650,000+ in annual sales through diligently uƟlizing sales techniques to secure residenƟal and commercial projects in the construcƟon and retail market.

Achieved an approval raƟng of 98% through ensuring quality assurance of all installaƟons and service repairs.

Donan Engineering, Inc. – Orlando, Florida

Senior HVAC Forensic Technician, 3/2013 to 10/2017 ConƟnued…

Charles A. White ••• Page 2

Subject MaƩer Expert that diligently performs administraƟon peer reviews of subordinate technicians’ site study reports to ensure accurate formaƫng, punctuaƟon, verbiage and grammar issues. Gathers data about HVAC systems and components and compiles the data into a detailed site study summary report. Performs destrucƟve tesƟng on components, including compressors, fan motors and other parts and controls.

Liaises with client representaƟves and consumers, before, during and at the compleƟon of the site study to provide constant and accurate communicaƟon.

Selected ContribuƟons:

Authored, distributed and presented training documentaƟon to improve technicians’ skills and to keep technicians aware of new industry pracƟces.

FuncƟoned as the Regional Manager in his absence and coached lower Ɵer forensic technicians about technical support issues, training and report formaƫng. MulƟple Employers

ServCo, Energy Air, US HeaƟng and Air, One Stop Cooling and HeaƟng – Orlando, Florida Service Technician, 5/2000 to 2/2006; 1/2012 to 3/2013 UƟlized educaƟon and experience to correctly diagnose, repair and perform maintenance pracƟces on diverse HVAC systems. Stayed abreast of industry trends and technological advances to accurately diagnose and repair commercial systems, residenƟal split systems, package systems, zone duct systems and high seer dual fuel and 2 stage heat pumps and gas furnaces. Selected ContribuƟons:

Exhibited excellent customer service and interpersonal skills when interacƟng with clients to increase customer saƟsfacƟon; displayed a sound knowledge of HVAC systems by uƟlizing excellent wriƩen and verbal communicaƟon to disperse perƟnent informaƟon about potenƟal sales to personnel.

Prepared mulƟple forms of documentaƟon, including invoices, reports and material inventory. Educational Background

Associate of Art, In Progress

Florida InsƟtute of Technology, Melbourne, Florida Associate of Science in Business AdministraƟon Coursework University of Phoenix, Maitland, Florida

HVAC/R Service Entry Program

Westside Tech, Winter Garden, Florida

CerƟficaƟons

EPA Universal Refrigerant CerƟficaƟon Requirement ~ Florida HVAC Contractor CAC1818005/CAC1815097 Air CondiƟoning Service and InstallaƟon CerƟficaƟon #5089938: NATE ACAC Council CerƟfied Indoor Environmentalist #1606010 ~ Florida Mold Assessor MRSA2523