Customer Service Representative
Resume:
Summa Richardson
Wilson, NC *****
*********@******.***
Willing to relocate to: Wilson, NC
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
March 2023 to October 2023
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on hold wait times. Cashier and Customer Service
Hardee's - Wilson, NC
January 2023 to April 2023
Education
High school diploma
Mitcheners University Academy - Selma, NC
May 2021 to January 2023
Skills
• Teaching
• Communication Skills
• Math
• Writing Skills
• Upselling
• Time management
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