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Customer Service General Manager

Location:
Columbus, OH
Salary:
60,000
Posted:
December 11, 2023

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Resume:

Mark Dodds

Co Owner/Head Chef - Easy Street Catering

Columbus, OH 43228

ad1vhy@r.postjobfree.com

+1-614-***-****

Seeking a position in the current work force which will allow me to use my vast skill set. Work Experience

General Manager

McAlister's Deli - Hilliard, OH

September 2019 to Present

• Run opening and closing shifts

• Handle inventory and ordering

• Performed official money count every day

• Uphold a high standard of customer service

• Counseled, mentored and disciplined staff

Assistant General Manager

Homewood Suites by Hilton - Hilliard, OH

August 2018 to Present

• Help run day to day operations of hotel

• Cover call offs

• Guest service

Co Owner/Head Chef

Easy Street Catering - West Jefferson, OH

2009 to Present

Run day to day operations (booking and set up of caterings)

" Prepare and or over see all food produced

" Manage all staff

Plugger/Stocker

Ace Hardware - West Jefferson, OH

2015 to 2017

Stock reserves from the dock

" Stock shelves from reserves

" Operate Reach truck

Warehouse Clerk

Redneck Trailer Supplies - Columbus, OH

2014 to 2015

Load unload trucks

" Pull Orders

" Customer Service

Chef Supervisor

Aramark @ Medco - Columbus, OH

2010 to 2013

Prepare lunch and dinner meals food

" Manage staff, Inventory, Ordering

" Prepare and set up caterings

" Run register

Warehouse Clerk

Steve & Barry's - Columbus, OH

2008 to 2008

to 2008

" Load and unload trucks

" Pick orders and replenish stock

Flow Team Trainer

Target - Hilliard, OH

2007 to 2008

Load and unload trucks

" Stock Frozen and fresh foods

" Perform Customer Service as well as train all other team members Cook

Anthony Thomas - Columbus, OH

2006 to 2007

Melt and temper all chocolates

" Cook and cream up all creams

" Make mints and fillings

Supervising Cook

Doctors Hospital - Columbus, OH

2000 to 2005

Prepared patient and guest meals

" Run the cash register as well as general customer service Education

Diploma

Westland High School - Galloway, OH

1994

Skills

• All office equipment, forklifts, reach trucks, pallet jacks.All major kitchen equipment. (5 years)

• Cooking (10+ years)

• kitchen (5 years)

• Cash Handling (10+ years)

• Customer Service Skills (10+ years)

• Inventory (2 years)

• Management (5 years)

• Scheduling (4 years)

• Team Building

• training (4 years)

• Assistant Manager Experience

• Warehouse Experience (3 years)

• Order Picker

• Materials Handling

• Guest Services (2 years)

• Assistant Manager Experience (2 years)

• Catering (5 years)

• Food Safety (4 years)

• Guest Services

• Materials Handling (5 years)

• Order Picker (2 years)

• Warehouse Experience (3 years)

• Merchandising

• Banquet Experience

• Freight Experience

• Inventory Control (5 years)

• Kitchen Management Experience (4 years)

• Order Picking

• Packaging (1 year)

• RF Scanner (1 year)

• Restaurant Management (4 years)

• Culinary Experience (10+ years)

• Shift Management (4 years)

• Loss Prevention

• Microsoft Word

Certifications and Licenses

ServSafe

October 2019 to October 2024

Food protection manager certification

Groups

Volunteer for WJYAA (Local youth league)

April 2008 to Present

I volunteer to coach, work events ect..



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