Customer Service General Manager
Resume:
Mark Dodds
Co Owner/Head Chef - Easy Street Catering
Columbus, OH 43228
*************@*****.***
Seeking a position in the current work force which will allow me to use my vast skill set. Work Experience
General Manager
McAlister's Deli - Hilliard, OH
September 2019 to Present
• Run opening and closing shifts
• Handle inventory and ordering
• Performed official money count every day
• Uphold a high standard of customer service
• Counseled, mentored and disciplined staff
Assistant General Manager
Homewood Suites by Hilton - Hilliard, OH
August 2018 to Present
• Help run day to day operations of hotel
• Cover call offs
• Guest service
Co Owner/Head Chef
Easy Street Catering - West Jefferson, OH
2009 to Present
Run day to day operations (booking and set up of caterings)
" Prepare and or over see all food produced
" Manage all staff
Plugger/Stocker
Ace Hardware - West Jefferson, OH
2015 to 2017
Stock reserves from the dock
" Stock shelves from reserves
" Operate Reach truck
Warehouse Clerk
Redneck Trailer Supplies - Columbus, OH
2014 to 2015
Load unload trucks
" Pull Orders
" Customer Service
Chef Supervisor
Aramark @ Medco - Columbus, OH
2010 to 2013
Prepare lunch and dinner meals food
" Manage staff, Inventory, Ordering
" Prepare and set up caterings
" Run register
Warehouse Clerk
Steve & Barry's - Columbus, OH
2008 to 2008
to 2008
" Load and unload trucks
" Pick orders and replenish stock
Flow Team Trainer
Target - Hilliard, OH
2007 to 2008
Load and unload trucks
" Stock Frozen and fresh foods
" Perform Customer Service as well as train all other team members Cook
Anthony Thomas - Columbus, OH
2006 to 2007
Melt and temper all chocolates
" Cook and cream up all creams
" Make mints and fillings
Supervising Cook
Doctors Hospital - Columbus, OH
2000 to 2005
Prepared patient and guest meals
" Run the cash register as well as general customer service Education
Diploma
Westland High School - Galloway, OH
1994
Skills
• All office equipment, forklifts, reach trucks, pallet jacks.All major kitchen equipment. (5 years)
• Cooking (10+ years)
• kitchen (5 years)
• Cash Handling (10+ years)
• Customer Service Skills (10+ years)
• Inventory (2 years)
• Management (5 years)
• Scheduling (4 years)
• Team Building
• training (4 years)
• Assistant Manager Experience
• Warehouse Experience (3 years)
• Order Picker
• Materials Handling
• Guest Services (2 years)
• Assistant Manager Experience (2 years)
• Catering (5 years)
• Food Safety (4 years)
• Guest Services
• Materials Handling (5 years)
• Order Picker (2 years)
• Warehouse Experience (3 years)
• Merchandising
• Banquet Experience
• Freight Experience
• Inventory Control (5 years)
• Kitchen Management Experience (4 years)
• Order Picking
• Packaging (1 year)
• RF Scanner (1 year)
• Restaurant Management (4 years)
• Culinary Experience (10+ years)
• Shift Management (4 years)
• Loss Prevention
• Microsoft Word
Certifications and Licenses
ServSafe
October 2019 to October 2024
Food protection manager certification
Groups
Volunteer for WJYAA (Local youth league)
April 2008 to Present
I volunteer to coach, work events ect..
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