Urvashi Paghdal

New Market, MD ***** 973-***-**** ad1vgu@r.postjobfree.com

Scrum Master

Extensive, passionate, and value-driven Scrum Master/Agile coach with years of experience. Track record in leading cross-functional teams to innovate, develop, and successfully launch cutting-edge products. Accomplished management professional skilled in harmonizing business and technology expertise, driving process improvements and delivering customer-centric solutions. Proficient in strategic roadmap development and value-focused program execution.

Areas of Expertise

Facilitation Conflict Resolution Team Performance Agile Methodologies Retrospectives Communication Coaching and Mentoring Backlog Management Planning Servant Leadership Continuous Improvement Metrics and Reporting

Experience

CVS Health, Remote 05.2021 – 10.2023

Scrum Master Manager

As an experienced Scrum Master Manager, I have consistently demonstrated a successful track record of delivering high-quality products/services within budget and on time, while actively collaborating with internal and external stakeholders to resolve conflicts and ensure project completion.

• Facilitated vital team ceremonies and implemented SAFe best practices across three teams on the Train.

• Offered coaching and guidance to nurture team growth and enhancement, contributing significantly to their overall success.

• Assisted in coordinating and facilitating RTE train ceremonies.

• Spearheaded the onboarded process for new Scrum masters within the train while providing mentorship to several Scrum Masters in the Agile Transformation Office group.

• Garnered recognition from peers and managers as a focused and decisive performer who consistently surpasses expectations while exemplifying professionalism and integrity in demanding, deadline-driven environments.

• Established a track record of successfully implementing continuous improvement cycles, resulting in enhanced performance for global agile teams.

• Supported a deep comprehension of the software development/engineering lifecycle, spanning from conception to delivery.

• Demonstrated expertise in maintaining and adhering to agile principles, coupled with a solid foundation in story-based development and estimation.

SAS, NC 03.2018 - 12.2020

Sr. Scrum Master

Experienced scrum master with a proven track record of on-time delivering high-quality products/services within budget while intensively working with internal and external stakeholders to resolve conflict to complete the projects on time

• Worked extensively with the team to meet business requirements in the form of user stories, create prototypes, and analyze workflow.

• Organized and facilitated scrum events including planning, retrospective, refinement, sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.

• Promoted agile methodology adherence, understood scope and schedule, managed a team to stay on schedule, responsible for team staffing.

Urvashi Paghdal 973-***-**** ad1vgu@r.postjobfree.com

• Supported the team lead in managing customer expectations for project deliverables and managed internal stakeholder communications increasing customer engagement.

• Worked closely with product management and technical stakeholders to clarify the schedule, status, and details for every project.

• Supported end-to-end product experience including understanding & demonstrating the ability to implement, manage, and measure.

• Worked knowledge of agile tools and JIRA Experience in coaching & implementing agile methodologies framework throughout the company employees.

• Ensured user stories were short, to the point, simple to understand, and met principles of agile while developing a deep understanding of the business objectives of internal and external stakeholders.

• Software Development Life Cycle (SDLC)- Waterfall, SAFe, Agile-SCRUM, Kanban. Blue Cross BlueShield, NY 01.2016 - 02.2018

Sr. Scrum Master

Provided training and coaching in Agile Development principles and practices to development teams, Product Owners, Scrum Masters, and program-level leadership.

• Leading Enterprise Cloud team in scrum framework.

• Led scrum events planning, retrospectives, refinement, and daily standup.

• Helped build working agreements with resolving external conflicts and resolved daily impediments.

• Scrum as an asset; strong knowledge of all concepts: tasks, backlog tracking, burn-down metrics, velocity, and user stories.

• Coached Agile teams (primarily Scrum and Kanban) and senior managers.

• Developed a standardized Agile self-assessment & Agile maturity survey for the teams, good practice global standards for Agile coaching, and ALM software.

• Facilitated all scrum events for teams, and helped the team remove impediments.

• Helped Facilitate Backlog Refinement meetings with the Product Owner and coached the team to adopt Agile Mindset.

• Worked very closely with the Team on the tool Jira to track projects and create various dashboards. Other Relevant Experience

Honeywell International, Morris Township, NJ

Business Analyst/Scrum Master

Affiliations and Education

SAFe 6 Advanced Scrum Master (SASM)

SAFe 5 Advanced Scrum Master (SASM)

SAFe 5 Scrum Master (SSM)

Certified Scrum Master (CSM)

Post Graduate Diploma of Information Technology (PGDIT) Bachelor of Science (BS) in Electronics

Sardar Patel University, India

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