marshall Mccullough

Bronx, NY *****

ad1vez@r.postjobfree.com

+1-646-***-****

Communicates effectively w/customers and clients to understand their needs and handle their concerns. Motivated, personable with a keen ability to multi-task with a variety of challenges and responsibilities. Results-oriented, dedicated professional with a keen eye for detail and a desire to provide a high standard of customer service. Great at solving problems. Strong skills in time management, prioritizing tasks and meeting deadlines. Authorized to work in the US for any employer

Work Experience

Porter/Cleaner

DCAS - New York, NY

May 2016 to April 2023

* Supervised the cleaning, maintenance and care of building and surrounding grounds

* Responsible for the stocking up and the cleaning of the restrooms and hallways

* Operated freight elevator

* Disposed of garbage and recycled items

General Cleaner

NYC Department of Parks & Recreation - New York, NY March 2015 to December 2021

CLEAN PARKS AND BATHROOM, ALSO COLLECT GARBAGE FROM SEVERAL PARKS RIDING IN GARBAGE TRUCK. ALSO CUT DOWN BRANCHES OF TREES THAT WERE BROKEN OR LOOSE Station Worker

NYCTA - New York, NY

2007 to 2015

* Maintained and cleaned stations and train cars

* Cleaned restrooms, corridors, stairways and elevators

* Replenished restroom supplies on a daily basis

* Cleaned all assigned areas of the station to meet health safety standards Dispatcher

Academy Bus Lines - New York, NY

2003 to 2012

* Answered customer inquiries for arrival and departure times of buses

* Organized and arranged information for bus schedules

* Provided highly level of customer services in person as well as on the phone Telemarketer

King Tele Services - Brooklyn, NY

1999 to 2005

* Responsible for answering high volume of incoming calls

* Provided customers with product information and personal selections

* Answered questions regarding bills and payment plans Education

High school diploma in Mathematics

Dewitt Clinton High School - Bronx, NY

June 1983 to September 1986

Skills

• Porter Experience

• Telemarketing

• Freight Experience

• Cleaning Experience

• Custodial Experience

• Commercial Cleaning

• Load & Unload

• Math

• Algebra

• Tutoring

• Valet parking

• Filing

• CERAMICS, DRIVING, WORKING WELL WITH KIDS AND ADULTS (7 years)

• Help desk

• Front desk

• Restaurant experience

• Laundry

• Clerical experience

• Classroom experience

• Classroom management

• Addiction counseling

• Dental receptionist

• Medical receptionist

• Host/hostess experience

• Plumbing

• Conflict management

• Human resources

• Leadership

• Hotel experience

• Merchandising

Certifications and Licenses

Guard Card

Assessments

Outside sales — Completed

August 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

June 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Customer service — Completed

September 2021

Identifying and resolving common customer issues

Full results: Completed

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Proficient

July 2021

Level of motivation and discipline applied toward work Full results: Proficient

Front desk agent (hotel) — Completed

July 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate