Cassalei Jackson
Aus n, TX *****
********@*****.***
Education:
• AS in Computer Science and Engineering – Cerritos College 2018-2022
• BS – ASU 2022 - Present
Work History:
Amazon
Maintenance Tech III Lead
Austin, TX
• Repair and update equipment associated with H-Drives
• Maintain and troubleshoot all conveyor systems
• Lead and audit preventative maintenance procedures.
• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components,
photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
• Maintain a positive working relationships across all of the Amazon Operations facility
UPS 2021-2023
Automations Engineering Specialist
Houston, TX
• Responsible for creating and modifying reliability reports, attending safety meetings, and coordinating and
following through with completion of repairs on conveyor systems equipment
• Aid in the training of Maintenance Mechanics, perform energy and housekeeping audits and interact with
operations personal performing training on conveyor equipment and addressing conveyor reliability
concerns
• Conducted troubleshooting and resolved complex technical issues related to Siemens systems, Java, and
Python programming, ensuring minimal downtime and maximizing system performance.
• Collaborated with cross-functional teams to gather requirements, identify process improvement
opportunities, and implement innovative solutions, resulting in streamlined manufacturing processes and
reduced operational costs.
• Conducted troubleshooting and diagnostic activities on conveyor systems, identifying and resolving
electrical, mechanical, and programming issues.
• Collaborated with cross-functional teams to design and implement automation solutions for process
optimization and productivity enhancement.
• Assisted in the installation, startup, and commissioning of automated equipment and systems.
• Created and maintained technical documentation, including electrical and pneumatic schematics, PLC code,
and troubleshooting guides.
• Participated in continuous improvement initiatives to enhance the reliability and ef iciency of automation
systems.
• Conducted training sessions for maintenance and operations personnel on PLC programming and
troubleshooting techniques.
Le Douv Consulting Firm 2016- 2020
Of ice Manager
Santa Ana, CA
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Cassalei Jackson
Aus n, TX 78752
********@*****.***
• Offered Clerical and administrative support to executives and staff.
• Developed methods to measure and monitor performance for risk mitigation and timely problem resolution.
• Managed day- to- day operations and scheduling, monitoring employee performance.
• Managed promotional media. (Created articles for newsletters and blogs for social media, store displays and
develop in-store events).
• Plan and coordinate the workforce to best use employees' talents
• Coordinate and supervise the work of specialists and staff
• Enter data from various sources into the company computer system for processing and management
• ef iciently manage large amounts of con idential information
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