ALFONSO H. DROUET

*** ****** ***** ● San Lorenzo, CA 94580

Home Phone: 510-***-**** ● Cell: 510-***-****

E-mail: ad1v96@r.postjobfree.com

W0RK EXPERIENCE:

(05/2006 to current) LABOR FINDERS San Leandro, CA

(Temporary employment agency)

Branch Manager

•Increased weekly billings from 6K to 100K and number of billed clients from 8 to 20 in the first six months, took this branch from billing about 300K per year in 2005 to over1 million in my first year, currently we bill an average of 30 customers and 100K per week.

•When identifying the need for a more stable billing while serving mostly the construction industry, I was able to successfully diversify to other industries while maintaining a very acceptable gross margin and a healthy overall branch. Regained the confidence of previous clients and convinced reluctant customers into working again with our office by providing better customer service, maintaining a professional relationship with the clients and/or prospects, and hand-picking the workers to represent our company on any assignment.

•Receipient of 9 President Club awards, 6 Chairman Club awards, 1 Diamond award and 3 times office of the year for excepcional sales and customer service. Recently (2021) managed 2 locations (South San Francisco and San Leandro) and made San Leandro the first corporate owned office billing over $6 million in a year. In 2022 was able to repeat breaking record by closing year with over $7 millions in sales.

•In charge of goals setting, sales, recruiting (staff as well as skilled and unskilled workers), billing, customer service, disciplinary actions, marketing, payroll, quotes, collections, cold calls, face to face sales, zone assigning and scheduling, lead generation, purchasing, worker’s compensation management, safety training, safety inspections, procedures creating and supervising customer service representatives and office staff, while assuring quality service and goals meeting.

(01/06 to 05/06) INDWELL STAFFING San Jose, CA (Temporary employment agency)

On site Manager

• Recruiting, hiring, training, pay rolling, safety counselor, worker’s compensation filing and management, HR administrator, invoicing for a Fresh Choice location (Sysco company) in San Jose, CA. Until the customer decided to close that location.

(03/03 to 01/06) AMERICAN LABOR POOL Hayward, CA

(Temporary employment agency)

Branch Manager

•Increased weekly billings from 6K to 12K in the first nine months, and to 23K the following year. Increased annual billings by 400K twice in two years; regained the confidence of previous clients and convinced reluctant customers into working again with our office by providing better customer service, maintaining a professional relationship with the clients and/or prospects, and hand-picking the workers to represent our company on any assignment.

•In charge of goals setting, recruiting (staff as well as skilled and unskilled workers), billing, sales, customer service, disciplinary actions, marketing, payroll, quotes, collections, cold calls, zone assigning and scheduling, lead generation, purchasing, workers compensation, safety training, safety inspections, procedures creating, translations, and supervising customer service representatives and office staff, while assuring quality service and goals meeting.

EDUCATION:

American Business Center Junior College. Guayaquil, Ecuador

Business Administration

Universidad Catolica Santiago de Guayaquil. Guayaquil, Ecuador

Business Administration

Heald College Hayward, California

Business Administration

Associate in Arts degree awarded: July 2007. (3.85 average)

Sexual Harassment Seminar

OSHA General Industry (10 Hours)

SKILLS:

●Microsoft 365 OSHA 10 General Industry

●First Aid & CPR training. ● Forklift driver credentials

●Clean class C driver license with a 100K – 300K insurance coverage

●Fluent in Spanish (oral and written).