Customer Service Market Manager

Austin Edwards

***** * ******* *** *****, ID ****7

C:503-***-**** E:****************@*****.***

Professional Summary:

Provide supervisory and training support to ensure unit to unit consistency, excellent customer service, while ensuring all company policies and procedures are followed by all Management and center level staff.

Lead sales teams to achieve record setting revenue gains. Area Manager of 14 Pacific Northwest locations. Responsible for annual revenue of approximately 68 Million.

District/Area Manager with 14 years in account management, fleet account acquisitions, honest process, responsible for building a nationally recognized safety culture with all teams to prevent workplace accidents and injuries.

Heavy Duty Truck Dealership Manager with Parts, Sales and Warranty experience.

Work History:

2008-2022: Valvoline/VIOC- District Manager

2022-Current Kenworth Dealer Manager

Education:

Renton Technical College-Renton, WA/ Bellevue College- Bellevue, WA

Associates of Applied Science (Automotive Technology, 2009)

References:

Michael Pettersen Market Manager- Valvoline 503-***-****

Michael Wiredu Market Manager- Valvoline 419-***-****

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