Resume

Diana Martocci/Time Is On Your Side llc

*** * **** ****** *** York NY 10021

Cell: 917-***-****

Email: ad1v55@r.postjobfree.com

Summary

Professional field representative with 12 years of sales and direct customer interpersonal relations within my field of work. Innovative and attentive to details with outstanding follow-through. Self starter and good-natured field rep. Field Services

On site property field services to the private homeowner and business owner regarding their mortgage assistance programs. Instrumental in assisting the assigned customers with the necessary information to complete their applications, defining the communication between the customer and their lender facilitating direct correspondence with each other while on-site at the property. My experience unified and strengthened the lender's clients customer relations by resolving the main purpose of the assigned on-site visits. On site, property exterior inspections providing detailed photos of property’s condition with comprehensive reports for residential and commercial properties. On site, vehicle inspections at residential and commercial properties, providing detailed photos of collateral along with comprehensive reports. Skills

Self- motivated, interpersonal relation skills, friendly and cheerful, success in relationship building, goal oriented, efficient time management, territory specialist, analytical problem solver, welcomes responsibility, follows directions administrative/computer skill.

Objective

Experienced professional field service agent with a sales background along with direct one to one contact with customers as a field agent seeking to fill a sub-contractor position that can utilize my extensive work experience and abilities to enhance and grow your business and who is open to new opportunities. The nature of my work requires good communication skills, management and attention to detail.

Experience

April 2010 to Present Time Is On Your Side llc

Field Representative

Vendor: Northeastern Credit Link Inc

Sub-contracted work distributed by regional vendor Home mortgage loan modifications

Property inspections

Vehicle inspections

Personal and confidential letter delivery

Shared product knowledge with assigned customers while making informed and learned regulatory communications

Schedule organize and complete assigned work orders Plan and organize routes maximizing efficiency and time in the field Work orders completed in a timely manner by due date Maintain friendly and professional customer communications Answer customer's questions regarding products, benefits and its availability Negotiate situations effectively

Complete reports in combination with uploaded property photos Utilize internet and iPhone devices

Diana Martocci/Resume

June 2019 to Present Time Is On Your Side llc

Field Representative

SCFS Field Service Company

Home mortgage loan modifications

Property inspections

Vehicle inspections

Personal and confidential letter delivery

Complete reports in combination with uploaded property photos Utilize internet and iPhone devices

July 2003 to Jewelry Designer Mfg Inc

February 2010 New York, New York

Wholesale Jewelry Designing and Manufacturing Business Duties and Responsibilities

Cold calling and referral based contacts

Arranged appointments

Created and executed high fashion jewelry designs into precious metal jewelry line Sale of fine jewelry to exclusive jewelry retail stores within and out of the New York metropolitan area

Management of daily business tasks

Developed manufacturing business, marketing, advertising, pricing, invoicing September 2001 to Tiffany and Company

March 2004 New York, New York

Duties and Responsibilities

Precious and semi-precious fine quality gemstone grader Manage gemstone inventory

Processed inventory re-order special order jewelry designs Implemented and executed special order jewelry designs Education

Adelphi University

Garden City, New York

BA degree

New York University

New York, New York

Teaching Program towards Masters Degree

Fashion Institute of Technology

New York, New York

Jewelry Design Program

Diana Martocci/Resume

Interests

Biking, weight training, monthly book club and oil painting Activities and Honors

New York Foster Care

Volunteered for week-end day group excursions accompanying foster-children Visited recreational parks, zoos, museums

Wizetrade User Group

Financial Equity Trading Group

Volunteered, and served as a hospitality meeting planner for local group members and out-of-town corporate guests Creator of meeting themes, catering initiatives and buffet planning National Academy School

School Benefit Scholarship

Ernst & Helen Adams Scholarship

Nicolas Markatos Scholarship

Pastel Society of America

First Prize Wenig Scholarship

Additional Information

www.linkedin.com/in/diana-martocci-57ba4214

Referrals provided upon request

Northeastern Credit Link Inc

SCFS

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