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Customer Service Operations Manager

Location:
Foley, AL
Posted:
December 11, 2023

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Resume:

Barbara Newberry

**** ****** ******

Foley AL ***35

407-***-****

Education

**** ********* ******

**** ****** **** ******, ****** CA - Diploma

Skills

Computer, communication, organization, people, customer service, problem-solving, creative and critical thinking, teamwork, active listening, adaptability, negotiation, conflict resolution, time management, administrative, empathy

Experience

8 – 12/2023 Tranco Logistics - OTR Coordinator

Load planning, truck dispatch, problem solving, telephone interaction with customers and brokers, customer service. Work with McLeod and Isaac systems. Report maintenance and repair needs

2001 – 2023 DBN Solutions - Operations Manager

Load planning, truck dispatch, problem solving, secretarial duties, accounts receivable and accounts payable, telephone interaction with customers and brokers, customer service.

2020 – 2021 Pat Live - Customer Service

Customer service support during covid on an information line. Phone support for FL Department of Children and Families

Other Experience

Car Sales, Timeshare Sales, Legal Contract Writing, Legal Secretary, Data Entry Specialist, Secretary, Waitress, Short Order Cook, Cashier, Uber Driver REFERENCES

Cheryl Sanders Elizabeth Krens Tyler Harris

316-***-**** 304-***-**** 816-***-****

Chris Hoeppner Jack Halquist

317-***-**** 762-***-****



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