OLGA ISAYEU

Aurora, Colorado ***** 720-***-**** ad1uwp@r.postjobfree.com

Professional Summary

Over 15 years of progressive experience in Information Technology in Russia, primarily within the IT Consulting Business. Started as a Business Analyst and advanced to managerial roles. Proven expertise in product and project management, with a deep understanding of Agile and Scrum methodologies, as well as the principles of product development. Proficient in making critical decisions to drive product efficiency across pre-production and production timelines.

In 2020, relocated to the United States and transitioned into the Salesforce ecosystem. Achieved Salesforce Administrator Certification in February 2022. Additionally, hold certifications as a Certified ScrumMaster and Certified Scrum Product Owner.

Currently seeking opportunities in Salesforce product management roles, leveraging my strong organizational and communication skills, along with extensive experience working with both enterprise and mid-sized businesses.

Skills

Salesforce (Sales, Service, Marketing Cloud)

Salesforce for Nonprofits (NPSP, S4V, PMM)

Third-party system integrations experience

CRM, ERP, and BI consulting (B2B)

Tools: Microsoft Project, PowerPoint, Word, Excel, Visio, Jira, Confluence, Azure DevOps, ClickUp,

Lucid

Agile and Waterfall methodologies

Digital Product/Project Management

Development team leadership

Expertise in Sales, Marketing, Budgeting, Logistic, Supply Chain, HR automation

Business domains: energy, retail, e-commerce,

services, technology, manufacturing, nonprofits,

etc

Work History

Salesforce Product and Project Manager 08/2023 to Current Nonprofit Volunteering Job – Aurora, CO

Utilize Salesforce NPSP, Salesforce for Volunteers, and the Program Management Module Research and implement third-party integration apps. Support and improve Salesforce and Website integration

Develop and support the Salesforce implementation roadmap Own, manage, and prioritize the Salesforce projects backlog Hands-on experience in creating and supporting custom objects and fields, create record types, page layouts, etc. Create and manage flows

Collaborate with team members and leaders to plan and execute projects seamlessly Engage with stakeholders to gather and address their specific requirements and needs Create user stories, specifications, and describe product features Coordinate with cross-functional teams, including operations, marketing, IT, and sales, to ensure on-time and budget-conscious product launches

Provide continuous support to end users, ensuring they maximize system utilization for optimal outcomes Maternity Leave 01/2023 to 07/2023

// – Aurora, CO

Product Owner 05/2022 to 12/2022

SyncSol – Aurora, CO

Work in Scrum framework with Agile principles.

Manage dev team, including 3-4 developers (remote, different countries) and 1-2 QA engineers. Work closely with customer representatives: stakeholders, program managers, developers, and other product owners.

Manage and prioritize product backlog.

Focus on building critical features upfront to identify constraints and technical challenges. Lead Stand-up, Sprint Review, Retrospective meetings Use Jira and Azure DevOps to manage projects.

Allocate and approve team resource usage.

Manage budget

Have successfully completed essential project and got extra benefits and a new project Salesforce Consultant 09/2021 to 04/2022

Excell Technology Group – Denver, CO

User management: user & profiles management, setting up sharing rules and record-level permission Creation and support of Salesforce custom objects, custom tabs, page layouts, record types, and sales processes

Creation and management of home pages and pages for apps Customization of reports and dashboards

Used data loader to import and export data using CSV files Workflows customization using Salesforce Process Builder and Flow Builder End users support Manage Chatter.

Different Roles 10/2008 to 06/2021

ALP Group – Moscow, Russia

Worked in an IT consulting company and progressed from business analyst to manager role. Work closely with customers and stakeholders to identify key opportunities for improving systems within their organizations.

Create user stories, acceptance criteria, and definitions of done. Manage and prioritize backlog to achieve product goals and metrics. Brainstorm different ways of solution architecture, discuss with stakeholders, and demonstrate pros and cons of which decision

Coordinated project planning and execution with team members and team leads. Manage dev teams (at least five developers) and lead meetings. Analyze metrics to measure product performance.

Monitor market trends and competitor performance to update promotional strategies. Develop product documentation to communicate upcoming features and products. Maintained positive vendor relations to build strong partnerships Education

Master of Science: Tax Consulting 09/2009

Far East Institute of Management - Khabarovsk, Russia Master of Science: Math Modeling 06/2006

Pacific National University - Khabarovsk, Russia

Certifications

Salesforce Certification Administrator, February 2022 Certified Scrum Product Owner (CSPO)

Certified ScrumMaster® (CSM®)

Languages

Russian

Native or Bilingual

Contact this candidate