STEVEN CLOUD

Professional Summary

Lead Standard Parking (SP+) by developing and maintaining operational processes that enhance the profit and performance of the company. Complete oversight of the following: operations, staffing, payroll, parking database, conducting audits and accident investigations.

Enthusiastic Operations expert eager to contribute to team success through hard work, attention to detail and excellent organizations skills. Clear understanding of company operations and processes. Motivated to learn, grow and excel in a challenging position.

Skills

Leadership

MS Office

Relationship development

Documentation

Problem resolution

Audits

Logistics and Inventory

Training

AS/400

Safety

Work History

Facility Manager of SP+ 11/2017 to 10/2023

SP+ (Standard Parking) – The Woodlands, TX

DUTIES AND RESPONSIBILITIES:

Hiring and training staff for a 24/7 facility

Communication with leadership to ensure they have a clear understanding of client needs.

Work together with team members to help meet or exceed company goals.

Build relationships with key clients and vendors to facilitate growth.

Fully leverage technology and available tools.

Delegate supervisory responsibility to subordinates and provide coaching.

Perform appraisal reviews to subordinates.

Supervisor of Operations of SP+ 11/2014 to 10/2017

SP+ (Standard Parking) – The Woodlands, TX

DUTIES AND RESPONSIBILITIES:

Checked all ticketing machines and gate arms for proper operations and paper/ticket levels.

Maintained locations at Waterway Square, Exxon, Hughes Landing 1,2,3, OLE Garage.

Maintained AVI (automatic vehicle identification) and HID card sensors.

Entered, modified, deleted daily parkers in the server.

Check all emergency phones for proper operation.

Supply Chain and Logistics.

Maintained PCI compliance and maintained OSHA MSDS binder.

Cleaned daily trash in a multi-floor 2000+ vehicle garage.

Submitted daily reports to the Facility Manager.

Inventory Specialist 7/2005 to 10/2010

Northwest Microsystems – Spring, TX

DUTIES AND RESPONSIBILITIES:

Inventory of convenient store merchandise

Prices uploaded into inventory back server

Senior Field Engineer 5/1985 to 6/2005

Racal-Milgo - Sunrise, FL

DUTIES AND RESPONSIBILITIES:

Installation, Repair and Troubleshooting of data-communications product line.

Leading manufacturer of commercial modem, CSU/DSU, T1 products, Wan/Lan products

Educations & Training

Platinum Training Award for SP+ Training Department 2023.

Completed SP+ Senior Manager Academy 2023.

United States Air Force Institute of Applied Aerospace Sciences 1974 – 1975.

MacArthur High School – Houston, TX.

Accomplishments

Earned a Platinum Training Award for top scores and completion times of training.

Root Cause Analysis to eliminate auto and general liability claims.

Excellent safety record in compliance with OSHA regulations.

Attended numerous leadership and technical courses during my career of 49 years.

Military

Seven years of service to the United States Air Force 1974 – 1981. Honorable Discharge.

Repaired and tested printed circuit boards.

Microminiature Soldering (60 hours) USAF School of Applied Sciences -June 1976.

Humble, TX

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