Bowling Center Manager
Resume:
Trey Bryan Salley
Jacksonville, AR 72076
*************@*****.***
OBJECTIVE
Seeking a challenging position in a reputable organization where I can learn new skills, expand my knowledge, and leverage my learnings.
WORK EXPERIENCE
Professor Bowl West Little Rock, Arkansas
Night Manager May 2022 to July 2023
Training of new staff
Balance nightly deposits and registers
Handling all customer service issues and complaints
Ordering supplies
Taking party reservations and ensuring all parties go as planned for the night shift
Ensuring the facility was clean, organized, and restocked for the morning crew
Premier High School NLR Campus North Little Rock, Arkansas
Engagement Specialist/College and Career Coach August 2020 to May 2022
Head Basketball Coach/Social Medial Liaison/JAG Teacher/CTE Coordinator
Taught different courses to the grades 9th through 12th-grade students
Performed testing required by the state for these students
Ensured students stayed engaged and were on the right track with their courses to graduate on time and if not came up with a game plan to get them back on track
Scheduled college tours for the juniors and seniors to go on
Helped students sign up for the ACT to prepare them for college or if they didn’t want to go to college, help them get certificates for a particular trade or help them enter into a trade school after graduation
I started a Basketball program at the school and became the Head Basketball coach
Mentor the kids in and outside of the classroom
Volunteers at different events for the school to help promote the school and the programs we had for the children to help with enrollment numbers. One particular volunteer event was at Juneteenth down on the River Front in Little Rock, AR
KDJ CONSTRUCTION Little Rock, Arkansas
Project Manager December 2020- August 2021
Managed multiple projects at multiple sites throughout the state of Arkansas
Manage construction schedule and activities
Predict resources needed to complete the project
Issue progress updates as needed regarding costs and timelines
Ensure work is done in compliance with all relevant building and safety codes
Select and manage subcontractor and supplier relationships
Determine and define the scope of work and deliveries
Provide direction over contracts and subcontracts
Staff Recruiting
VERIZON WIRELESS Little Rock, Arkansas
Customer Pro Representative July 2014 to July 2018
Providing customers with products and solutions which help to simplify and organize their lives
Creating personal connections to make tech easier for customers to work
Generating sales by using cutting-edge technology
Excelled in a team base environment
Actively listen to customers and then provide them with solutions that are exactly what they need
Build genuine customer relationships by earning their trust and loyalty
AT&T Little Rock, Arkansas
Customer Service Representative December 2008 to 2013
Providing customers with products and solutions which help to simplify and organize their lives
Creating personal connections to make tech easier for customers to work
Generating sales by using cutting-edge technology
Excelled in a team base environment
Actively listen to customers and then provide them with solutions that are exactly what they need
Build genuine customer relationships by earning their trust and loyalty
Crews and Associates Little Rock, Arkansas
Administrative Associate Intern December 2003 to 2008
Organizes files
Create different types of correspondence
Prepare reports and documents
Manage calendars to schedule appointments
Receive and sort mail
Prepare invoices
Offer general staff support
Serve as an initial point of contact, answering phones and greeting visitors
Event planning and meeting setup and implementation
Deal with other people from a wide variety of levels, from clients to management and even corporate CEOs
Professor Bowl West Little Rock, Arkansas
Porter May 2001 to May 2022
Provided Customer Services: Referred customers to instructors for training and assisted customers with any lane and scoreboard complications.
Coordinator: Coordinator of any event held at Professor West (Birthday Parties, Tournaments, etc.)
Persuade: Persuaded customers in the appropriate equipment needed to produce results (bowling balls, shoes, hand gear, etc)
Demonstrated: Proper technique to produce results better results.
Christian Competition Inc Little Rock, Arkansas
Head Coach Summer 2001 to Summer 2006
Instructed: 50-100 children on the fundamentals of basketball.
Coordinated and participated in social activities: Organized the everyday skills and drills of every day of camp, along with, award ceremonies, and appreciation of staff events.
Supervised: group events to ensure every event ran smoothly.
Enforced: camp policies and procedures
EDUCATION
Lyon College Batesville, Arkansas
Bachelor of Science in Business Administration May 2008
2005-2008 President and Treasurer of Black Students Association
Increased membership by 27%
Planned and organized fundraising events and meetings
2007-2008 Business Law Club Member
Provided students with law school information
2004-2007 Fellowship of Christian Athletes Club Member
Participated in events and motivational speeches
RELEVANT SKILLS AND EXPERIENCE
Proficient in Windows Office (Word, Excel, PowerPoint, Access)
Courses: Advanced Commercial Banking Management, Real Estate Investments, AG Finance, Financial Management in Agricultural, Quantitative Methods in Agriculture, Applied Market Analysis, Advanced Category Management, and Retail Strategy and Procurement
PERSONAL ATTRIBUTES
Proven to be a personable employee who listens, tries new ideas, and works well with others
Equipped to lead in a fast-paced environment
Excellent written and verbal communication skills
Excellent customer service skills
Work well without or with limited supervision
Skilled at learning new concepts quickly while working well under pressure
EXTRACURRICULAR ACTIVITIES
Central Avenue United Methodist Church
Southside Elementary School
Special Olympics
Lyon College Basketball Team
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