Customer Service Representative
Resume:
Henrickey Francois ***** Sw **th Cir
Ocala FL, **473
*****************@*****.**
m
EXPERIENCE
Dail America 3300 SW 34th Ave, Ocala, FL 34474 — Customer Service Representative
August 2022- present
As a call center customer service representative my duties included Answers inquiries by clarifying desired information by researching, locating, and providing information. Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems. HCA Ocala regional medical center, 1431 SW 1st Ave, Ocala, FL 34471 — Dietary Host
May 2021 - August 2022
As a Dietary Host, I am responsible for cooking meals for medical patients. My role helps patients fulfill specific dietary requirements to promote their health and wellbeing. My duties include preparing and cooking food dishes, delivering food to particular patients and assisting the kitchen staff in maintaining a clean, sanitary workplace. The villages regional Hospital, 1451 El Camino Real, The Villages, FL 32159 — Environmental Services
July 2020 - April 2021
As an environmental services technician I maintain the overall cleanliness and sanitation of the healthcare facility in which I work. I did so by performing a range of cleaning tasks, from mopping and floor buffing to room sanitizing and waste disposal. By learning a variety of skills such as becoming familiar with industrial cleaners and chemicals and being able to use them safely. I learned to work effectively with a diverse population. And developed the dexterity and endurance to perform repetitive tasks. SKILLS
● Customer service.
● Dietary aide.
● Meal Prep.
● Critical-thinking
skills.
● Leadership.
● Interpersonal skills
LANGUAGES
● English
● Haitian Creole
INTERESTS
● Computer Analytics
● Graphic design
● International travel
EDUCATION
College of Central Florida, 3001 SW College Rd, Ocala, FL 34474
— Associate in Science for I.T.
August 2020 - PRESENT
In pursuit of my AA in I.T., and also wanting to obtain my bachelors degree in Computer Science. I am always looking to further my experience and Knowledge in all things.
Forest High School, 5000 SE Maricamp Rd, Ocala, FL 34480 — High School Diploma
August 2015 - May 2018.
Contact this candidate