Ronald Frank Zito

Cranston, RI *****

Summary:

An accomplished professional with excellent experience in warehouse work, picking/packing, shipping/receiving.

Loaded and assembled materials needed for job completion

Palliated and loaded completed slips onto trucks for delivery

Operated a forklift to ensure job completion

Able to load-unload heavy objects and complete deliveries and installs.

He is available for an interview anytime with 24-hour prior notice and can start ASAP.

Key Responsibilities and Accomplishments:

Technical Support

Help Desk

Desktop Support

Software Troubleshooting

Computer Networking

Operating Systems

Troubleshooting

Loading/Unloading

Forklift

Education:

B.S. in Technology Service Management, Johnson & Wales University - Providence, RI, 2010

A.S. in Computer Technology Services, Johnson & Wales University - Providence, RI, 2008

Experience:

RI Army National Guard - Providence, RI Nov 2004 – Present

Sergeant First Class

Works well in a high pressure environment.

Skilled at organizing complex projects, defining project priorities, and delegating tasks.

Able to serve as an agent for others, and trusted to speak on their behalf to accomplish desired results.

Acoustical Building Supplies - Providence, RI Jan 2022 – Jan 2023

Material Picker

Loaded and assembled materials needed for job completion

Palliated and loaded completed slips onto trucks for delivery

Operated a forklift to ensure job completion

Roger Williams University - Providence, RI Apr 2013 – Oct 2022

Technical Secretary/Classroom and Event Support

Executed daily operations of classroom setups and functionality.

Developed and wrote procedures for installation, use, and troubleshooting of communications hardware and software.

Consulted customers, visited workplaces and conducted surveys to determine present and future user needs.

Oversaw a Pearson Vue certified testing center and proctored exams

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