Customer Service Data Entry
Resume:
Crystal Underwood
Paris, KY *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Bluegrass Veterinary Specialists + Animal Emergency - Lexington, KY July 2023 to Present
Answer phones, set appointments, appointment reminders, check patients in and out. Scan papers in, file reports, put information into computer. Do end of day reports and count down cash drawers and nightly deposits.
Cleaner
C&C Cleaning Services - Paris, KY
June 2020 to Present
Cleaning hoarded homes, giving estimates
Personal Care Assistant
Signature HealthCARE LLC - Lexington, KY
May 2020 to July 2020
Help take care of peoples needs
Correctional Officer
Bourbon Co Regional Detetion Cented - Paris, KY
July 2017 to May 2020
Book people in, write bonds. Put information into computer system. Search people and search cells. Take care of inmates.
Production Worker
ResourceMFG - Lexington, KY
June 2019 to January 2020
Im an currently taking CMA classes through The Medical Institute of Lexington EVS Housekeeping
BOURBON COMMUNITY HOSPITAL
November 2018 to June 2019
Cleaned Hospital ER, patients rooms, OR. Cleaned bathroom, cleaned Administration offices, nursing station
Sales Associate
Walmart - Paris, KY
February 2018 to January 2019
Ran registers helped customer stocked shelves
Manager
Hardee's - Paris, KY
September 2016 to July 2017
Run shift, put info into computer, deposits, count drawers, answer phones, Delivery Driver
SunPet LTD - Atlanta, GA
February 2014 to June 2016
Delivered pets to Ohio, W.Virgina, Kentucky
preschool teacher/ daycare teacher/ custodian
Substitute high school - Paris, KY
September 2012 to January 2015
Cleaned school. helped students with work, helped with computer work. Helped preschool students with learning letters, numbers, manners and reading. Quality control,Data entry,Industrial cleaner
Adecco - Lexington, KY
July 2010 to July 2013
Temp jobs. Data entry, Production, quality control, Manager of maintenance at KAF Customer Service Rep
ACS - Lexington, KY
May 2009 to August 2010
Answered phone calls, helped patients order their medications, tracked orders helped get insurance fixed, helped file insurance claims. Took payments over phone and did
data entry.
Education
High school diploma or GED
Skills
• Typing (2 years)
• Management
• Data Entry (2 years)
• Computer Skills (6 years)
• Time Management
• Training (3 years)
• General Labor
• Assembly Line
• Custodial Experience
• Delivery Driver Experience
• Law Enforcement
• Security
• Commercial Cleaning
• Administrative Experience
• Medical Billing
• Store Management Experience (3 years)
• Medical Records
• Patient Care
• Vital Signs
• Caregiving
• Home Care
• Medication Administration
• Laundry
• Construction Experience (1 year)
• Insurance Verification
• Meal Preparation
• Basic math
• Customer service
Assessments
Project timeline management — Proficient
July 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Home health aide skills — Proficient
June 2020
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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