Crystal Underwood

Paris, KY *****

ad1ukq@r.postjobfree.com

+1-859-***-****

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Bluegrass Veterinary Specialists + Animal Emergency - Lexington, KY July 2023 to Present

Answer phones, set appointments, appointment reminders, check patients in and out. Scan papers in, file reports, put information into computer. Do end of day reports and count down cash drawers and nightly deposits.

Cleaner

C&C Cleaning Services - Paris, KY

June 2020 to Present

Cleaning hoarded homes, giving estimates

Personal Care Assistant

Signature HealthCARE LLC - Lexington, KY

May 2020 to July 2020

Help take care of peoples needs

Correctional Officer

Bourbon Co Regional Detetion Cented - Paris, KY

July 2017 to May 2020

Book people in, write bonds. Put information into computer system. Search people and search cells. Take care of inmates.

Production Worker

ResourceMFG - Lexington, KY

June 2019 to January 2020

Im an currently taking CMA classes through The Medical Institute of Lexington EVS Housekeeping

BOURBON COMMUNITY HOSPITAL

November 2018 to June 2019

Cleaned Hospital ER, patients rooms, OR. Cleaned bathroom, cleaned Administration offices, nursing station

Sales Associate

Walmart - Paris, KY

February 2018 to January 2019

Ran registers helped customer stocked shelves

Manager

Hardee's - Paris, KY

September 2016 to July 2017

Run shift, put info into computer, deposits, count drawers, answer phones, Delivery Driver

SunPet LTD - Atlanta, GA

February 2014 to June 2016

Delivered pets to Ohio, W.Virgina, Kentucky

preschool teacher/ daycare teacher/ custodian

Substitute high school - Paris, KY

September 2012 to January 2015

Cleaned school. helped students with work, helped with computer work. Helped preschool students with learning letters, numbers, manners and reading. Quality control,Data entry,Industrial cleaner

Adecco - Lexington, KY

July 2010 to July 2013

Temp jobs. Data entry, Production, quality control, Manager of maintenance at KAF Customer Service Rep

ACS - Lexington, KY

May 2009 to August 2010

Answered phone calls, helped patients order their medications, tracked orders helped get insurance fixed, helped file insurance claims. Took payments over phone and did

data entry.

Education

High school diploma or GED

Skills

• Typing (2 years)

• Management

• Data Entry (2 years)

• Computer Skills (6 years)

• Time Management

• Training (3 years)

• General Labor

• Assembly Line

• Custodial Experience

• Delivery Driver Experience

• Law Enforcement

• Security

• Commercial Cleaning

• Administrative Experience

• Medical Billing

• Store Management Experience (3 years)

• Medical Records

• Patient Care

• Vital Signs

• Caregiving

• Home Care

• Medication Administration

• Laundry

• Construction Experience (1 year)

• Insurance Verification

• Meal Preparation

• Basic math

• Customer service

Assessments

Project timeline management — Proficient

July 2020

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Home health aide skills — Proficient

June 2020

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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