Technical Support Customer Service
Resume:
Phairron L. Price
*************@*****.***
To obtain a career that will be challenging and rewarding. A career that will provide opportunity to support an organization with business management and great procedures. To help enhance their financial and organization securities.
Skilled/Mastery in:
Technical Support
Childcare
Customer Service
Administrative/Secretary
Food & Beverage
Health Care & Health Benefits
Order Entry
Education:
Georgia Gwinnett College Fall 2013-Spring 2014
Graduated Dunwoody High School May 2013
Skills:
Volunteer Work: Meals on Wheels Atlanta Administrative work, Prepared meals for the Elderly, Interacted with the Elderly
Ulysses Training Certified
Work Experience:
2021- Present Delivery Driver Freelance
Personal shopper
Delivery expert
2021-Present Order Entry Representative Dayton Metro Housing Authority
Processing, managing and entering all relevant information from customer orders into the order management system
Verifying order accuracy
Resolving any issues or discrepancies
Coordinating with different departments to ensure timely order fulfillment
Maintaining a strong attention to detail, excellent communication skills and the ability to work in a fast past environment
2020-2021 Surgery Center Representative Northside Hospital
Breast Care & Outpatient and Inpatient Surgery Center
Checking in patients
Providing support to patient families
Maintaining waiting rooms
Taking patients to Pre-Op and Post-Op
Directing visitors
2017-2020 Unit Clerk Emory University Hospital
Med Surg. & Mother Baby
Admitting & discharging patients
Welcoming new patients
Assisting nurses and nurse techs
Answering all phone calls
Directing visitors
2015- 2017 Technical Support Advisor Apple Inc.
Supporting iPhone, iPad, iPod, iMac, Apple Watch,Beats
Taking 30-40 Inbound calls a day
Taking 10-15 Outbound calls a day
Mac+ Support advisor for Apple Inc.
References
Patricia Wynn 937-***-****
Latanya McMillan 470-***-****
Charlotte Henry 770-***-****
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