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Executive Assistant Customer Experience

Location:
Mantuyong, 6014, Philippines
Posted:
December 10, 2023

Contact this candidate

Resume:

Cathyrine Montecillo Munalem

San Roque Ville Banilad, Cebu City 6000, Cebu Ph.

090********

ad1uim@r.postjobfree.com

Objective:

Performance driven individual with exceptional office management skills and ability to provide high end support service. Seeking for any available position related to my work experience and degree.

Experience:

April 2023 – Present

Cebu International Academy – IELTS & ESL Instructor

Conducts Exam and assess students

Giving feedbacks to students performance

Attends meeting and individual man to man session of classes with both IELTS and ESL students.

July 18, 2022 – March 2023

Vestahomes Commercial Incorporated – Executive Assistant Financial Controller

●Support in ensuring effective and accurate budgetary controls, forecasting, management accounting and department reporting, and ensuring compliance with accounting.

●Works with executive leaders within a company to handle all the executive’s administrative needs like scheduling appointments, answering phone calls, and replying to correspondence as necessary.

March 4, 2022 – June 3, 2022

TaskUs, Tagbilaran, Bohol- Teammate/CSR

●customer experience representative who handles and solves incoming or outgoing customer inquiries

●perform a variety of sales, merchandising and operational tasks

●Contributes to team effort by accomplishing related results as needed.

March 11, 2021 - January 11, 2022

Benedicto College, Mandaue Cebu - Associate Guidance Counselor and College Instructor

●Extends basic guidance services which include counseling, information (academic, personal-social), career guidance and placement.

●Coordinates homeroom guidance classes.

●Teaching College students (Psych 101) General Psychology

February 11,2021 - March 11, 2021

Mysource Solutions, AS Fortuna Cebu - Virtual Assistant

●Scheduling appointments, making phone calls, making arrangements, and managing email accounts.

●Assisting clients demands etc.

March 19, 2019 - January 2021

GLATS & QQ- English, IT Park - ESL Teacher

●Provide instruction on reading, writing, and speaking to individuals whose native language is not English.

●Classes are conducted either offline or online.

January 2018 – February 2019

University of San Carlos (SC) – Project Staff Reliever

●Exhibits and professional communication via phone, e-mail and mail

●Supports the department by performing tasks related to organizational and strong communication

●Develops administrative staff by providing information, educational opportunities and experiential growth opportunities.

Education:

Master’s Degree:

January 2020 – 2022

Cebu Technological University- Master’s in GC (2nd Med GC Student)

Thesis: Analysis of Emotional Maturity among College students

Bachelor’s Degree:

October 2014 - October 2017

University of Cebu, Main Campus - AB Psychology

Completed Educational Internship at University of Cebu Main Campus (Guidance Office)

Completed Industrial Internship at Hi- Precision Diagnostics (Human Resource Office)

June 2014 - October 2014

University of San Carlos, Talamban Campus - BS Psychology

Completed 1st Sem



Contact this candidate