Apex, NC

630-***-****

ad1uib@r.postjobfree.com

Carrie Fore

PROFESSIONAL SUMMARY

Medical Practice Manager/Expert in Private Practice Leadership Creative, enthusiastic professional known for driving financial success in the competitive, complex field of private medical practice. Expert front-office leadership demonstrated through sensitivity to patient needs, staff empowerment, market awareness, and enabling providers to give the highest quality patient care. Areas of Expertise Include:

● Patient Experience

● Marketing

● Vendor Relationships

● Team Leadership & Training

● Event Planning

● Social Media

● Public Speaking

PROFESSIONAL EXPERIENCE

AZURA SKIN CARE CENTER, Cary, NC — Medical Spa Director Azura Skin Care Center is a professional Medical Spa. 2020-2023

Came aboard as the Practice Manager to provide leadership, growth, implement new services, and build new processes to grow the business.

● Hired new staff to almost double the practice.

● Payroll/staffing/increase revenue/onboarding/statistics for the growth of Azura/implemented new services/products/software/training of those changes.

● Decreased outstanding receivables by 33%.

● Increased revenue over the last 3 years through onboarding new providers and onboarding new services/equipment.

THE WRIGHT CENTER FOR WOMEN’S HEALTH, Naperville, IL — Practice Manager The Wright Center provides luxury healthcare to Naperville and surrounding communities. 2017-PRESENT

As the practice’s first manager, responsible for overall practice leadership, developing new service lines, and streamlining business processes.

● Delivered 45% revenue growth over two years through onboarding nine new services.

● Reduced outstanding receivables by 28%.

● Implemented electronic patient management system, improving overall patient experience while reducing operational costs.

THE JOHN BULL CENTER FOR SURGERY AND MEDSPA, Naperville, IL — Practice Manager Patient Director

Dr. John Bull is Naperville’s leading Plastic Surgeon. 1

2012-2016

● Hired to expand and retain patient base, provide staff leadership, develop marketing initiatives, and redefine the overall patient experience for a leading regional surgery practice.

● Developed strategic initiatives designed to emphasize brand recognition through local Chamber of Commerce, Naperville Women’s Juniors League and various charity events. These efforts produced year-over year sales growth from 2012 through 2016.

● Planned and executed digital marketing efforts leveraging Facebook, Twitter, dupageplastics.com, and structured email campaigns.

● Identified new and innovative technologies to enhance practice procedure portfolio.

● Key stakeholders in human capital management including hiring, training, and relocation of human resources.

CHIRO ONE WELLNESS CENTERS, Oswego, IL — Chiropractic Technology Manager The Chiro One Wellness Center healthcare clinics comprise the world’s leading chiropractic provider group. 2011

● Led patient growth initiatives through planning and executing corporate and community screening events, further developing local presence that aligned with Chiro One’s worldwide brand. MASSAGE ENVY, Naperville, IL — Practice Manager Patient Director Massage Envy is a leading massage and skincare franchise with over 35,000 associates nationwide. 2009-2011

Accountable for the success of clinic operations, including customer service, scheduling, finance, staff development, and vendor management.

● Responsible for the success of 50 employees, consisting of Licensed Massage Therapists and Sales Associates.

● Awards: Highest Overall Team Sales, Highest Sales Closing. Software: DigiChart, AdvancedMD, Nextech, Millennium for Medical Spas, Epic, Microsoft Office Suite, Intuit Quickbooks.

EDUCATION

COLLEGE OF DUPAGE, Glen Ellyn, IL — Business Management PERSONAL TRAINER CERTIFICATION FITNESS AND NUTRITION National Academy of Sports Medicine - CURRENT

● Continuing education in Personal Training Fitness and Nutrition. CERTIFICATIONS

NASM Certified Personal Trainer and Nutritional Specialist. 2

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