Customer Service Representative

Deja Walker

*** ******* ** *** ****- Jefferson Ga 30549

(1-706-***-****) - *************@*****.***

Education

South College Atlanta Expecting May 2020

Associate in Science – PreMed Chicago, IL

Legal Prep Charter Academy June 2017

High School Diploma Chicago, IL

Awards and Activities:

● 1st Place Senior Science Fair - The Human Body

● Dissected a pig fetus, cow heart and eye

Experience

At Your Service September 2018 - Present

Guest Service Representative Chicago, IL

● Proven ability to provide excellent customer service by helping guests by communicating directions around the atrium

● Work with a large team to ensure any potential issues are communicated to staff Mapscorps June 2018 - August 2018

Field Coordinator Chicago, IL

● Trained youth to apply scientific method and mobile technology to capture data business

● Trained youth to produce high quality data about community assets that everyone can use to improve the human condition

Afterschool Matters November 2016 - December 2016

Djembe African Drums Group - Drum Player Chicago, IL

● Formed new musical skills by playing the drums, and singing the West African songs

● Recently planned performances at a local library to showcase Djembe Drums talents Recycle for Change June 2016 - August 2016

Infrastructure Specialist Chicago, IL

● Informed and educated approximately 1,000 senior citizens and young adults concerning the necessity of recycling in their communities

● Collaborated in a group with individuals, explaining steps of recycling 3 T’s Daycare June 2014 - August 2014

Daycare Assistant Chicago, IL

● Assisted management with preparing and feeding meals to 12 kids everyday

● Helped tutor kids with homework, changed diapers, and monitored their nap time Walmart

A.P. Customer Host September 2019 - October 2022

Chicago, IL / Athens, Ga

● Door Greeter at Walmart by checking customers receipts for 8 hours a day making sure they have all their items from preventing theft

● Cashier at Walmart by checking out people's groceries

● Stocking by putting sale floor items back into stocks Carrier September 2020 - December 2021

Warehouse Associate Jefferson, Ga

● Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking

● Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments

● Proficient in the use of pallet movers, standup forklifts, swing-reach trucks, and order pickers; troubleshoot breakdowns and call for repairs. Ollies March 2021 - July 2021

Warehouse Associate Commerce, Ga

● Handled shipping of high-value items with zero instances of damaged goods

● Sustained zero safety hazards by proactively maintaining a clean and organized warehouse environment

● picking, packing, kitting, forklift operation, documentation

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