Customer Service Shift Leader
Resume:
JOSIE
ALLNUTT
@ *******************@*****.***
SKILLS.
‘Customer Service Management
Operations Support
Equipment Troubleshooting
Positive attitude
Flexible Schedule
Daily Workflows,
Training Assistance
Team Leadership
EDUCATION
Noble High Schoo!
Noble, OK + 12/2016
PROFESSIONAL SUMMARY
Hardworking Shift Leader gifted at reviewing team tasks to assure
quality. Engaging and personable coach and employee trainer successful
{at maximizing team productivity. Consistently recognized for hard work,
attention to detail and goal achievement.
WORK HISTORY
Dunkin - Shift Leader
Fort Worth, TX + 12/2023 Current
Managed shift operations, supplied resources and monitored team
Performance to keep business profitable and running smoothly.
Trained new employees and delegated dally tasks and
responsibilities.
Completed cash and credit card transactions accurately using POS
software.
Resolved customer complaints and issues and offered thoughtful
solutions to maintain customer satisfaction,
Resolved conflicts between employees to maintain positive and
productive work environments.
Cherry Hills Club - Waitress
Oklahoma + 03/2022 - 09/2022
Actually loved this job it was a small club in Norman Oklahoma. It ended
Up shutting down sadly. was a waitress I loved the customers had a lot
of regulars.
‘Target-Cashier
Oklahoma City, OK + 02/2020- 11/2021
Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
Welcomed customers and helped determine their needs,
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required
Contact this candidate