Warehouse Associate Customer Service
Resume:
Herold Morival
Orlando, FL *****
*.********@*****.***
Willing to relocate to: Orlando, FL - Orlando, FL
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Gemaire Distributors - Orlando, FL
July 2023 to October 2023
Shipping & Receiving HVAC UNITS.
Ability to multi-task and work within daily deadlines. Knowledge of common carrier (LTL) and full truckload logistics. Ability to communicate effectively with customers and provide superior service. Strong attention to detail and accuracy.
Fullfillment Specialist
Walgreens - Orlando, FL
January 2023 to March 2023
• receiving, scanning, picking, packing, auditing and shipping merchandise to the customer.
• Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory.
• Verifies orders and ensures entry into the inventory management system.
• Operates a clean and safe work environment, ensuring that all areas of the warehouse are well maintained and kept orderly.
Warehouse Associate
RaceTrac - Orlando, FL
March 2022 to January 2023
• Provide courteous and frictionless experience for guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Address guest concerns with a sense of urgency
• Ensure that all food and beverage offers are available
• Clean food preparation areas and equipment to RaceTrac standards
• Ensure the store is clean and fully stocked to provide an elevated guest experience
• Clean inside and outside of store
• Stock shelves and coolers and takes inventory on shelf items FedEx Package Handler
FedEx Ground - Orlando, FL
August 2020 to January 2022
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 Lbs.
• Ability to communicate both timely and effectively in a noisy operations environment
• Responsible for the loading and unloading of delivery truck.
• Secured all packages safely inside the truck to prevent damages.
• Follows written and verbal instructions from the warehouse manager.
• Prepares packages for delivery using scanners, handheld printers, and packing materials.
• Uses common warehouse tools, including pallet jacks, dollies, forklifts, hand trucks, and conveyor systems.
Walmart Stocker
Walmart - Orlando, FL
January 2017 to September 2018
• Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping list.
• Depending on the shift you work, may include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves.
• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately. Retail Merchandising Services
Abercrombie & Fitch - Orlando, FL
October 2014 to December 2015
• provide great customer service by anticipating and responding to customer needs.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer's questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from sales floor, stock room, or other inventory locations. Education
High school diploma
jones high - Orlando, FL
August 2014 to May 2016
Skills
• Produce
• Load & Unload (5 years)
• Box truck
• PeopleSoft (Less than 1 year)
• Interviewing (1 year)
• Performance Management (2 years)
• Haitian Creole
• Kronos (Less than 1 year)
• Basic Math
• Pallet Jack (3 years)
• Driving (10+ years)
• Customer Service (5 years)
• Fluent
• Workday (2 years)
• Merchandising (5 years)
• Cleaning Experience
• Human Resources
• Retail Sales (3 years)
• Forklift
• Employee Orientation (Less than 1 year)
• Delivery Driver Experience (2 years)
• SAP
• Heavy Lifting (4 years)
• Warehouse Experience (7 years)
• Talent Acquisition (1 year)
• Yard jockey
Certifications and Licenses
Driver's License
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